Pharmacy Tech I at LanceSoft, Inc.

Job Description: Job Title: ‘Pharmacy Tech I’ Estimated Length of Assignment: 11+ Months with Possible Extension (The dates provided are only an estimate and not a guarantee) Est. Pay Range: $18.00/Hour to $20.00/Hour on W2 (USD) – All Inclusive Work Type: Work from Home Schedule: Assigned shifts vary from 8am to 8pm CT (8-hour shifts Mon - Fri) Training hours Mon - Fri 8am - 430pm CT (6 weeks) Description: This position takes in-coming calls from members, providers, etc. providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist. * Candidate should be comfortable utilizing the full MS Office Suite (MS TEAMS, Outlook are REQUIRED and Word and Excel is helpful) * At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. (preferred) * The Pharmacy Technician certification is preferred but not required at a state or national level. Will also consider a Pharm Tech Trainee license. * Advanced computer skills including word processing and spreadsheet utilization. * Excellent customer service skills (written and verbal) a must. Top 3 Skills Required 1. High-Volume Healthcare Call Center Experience Minimum 1 year of inbound call center experience Healthcare, insurance, PBM, pharmacy, medical office, or similar environment preferred Strong customer service and communication skills 2. Pharmacy Technician Experience / Knowledge Pharmacy Technician experience strongly preferred Active Pharmacy Technician License, Certification, or Trainee License preferred 3. Computer Multitasking & Documentation Skills Ability to navigate multiple systems while handling calls Proficiency with Outlook and MS Teams required Strong data entry and documentation skills Remote Work Requirements • Candidates must meet all requirements below: • Hardwired internet connection required (Wi-Fi only is not acceptable) • Minimum 25 Mbps download and 3 Mbps upload • Private, HIPAA-compliant workspace required • Ability to work on a computer for the duration of the shift • Smartphone required for use of the PING application Do you have a dedicated private workspace that meets HIPAA compliance requirements? Yes / No Do you have a hardwired internet connection and meet the minimum speed requirements? Yes / No Duties * At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. * National pharmacy technician certification. Eligible for state registration, certification or licensure per state regulations. * Advanced computer skills including word processing and spreadsheet utilization. * Excellent customer service skills (written and verbal) a must. Experience • Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position. Position Summary • This position takes in-coming calls from members, providers, etc. providing professional phone assistance to all callers through the criteria based prior authorization process. • Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist. Education Verifiable High School diploma or GED is required.

Pharmacy Tech I

Emma

Responsibilities

Skills wanted:

Formal education:

Language(s) required:

Mahendra Tomar

About LanceSoft, Inc.:

mission:

www.lancesoft.com/jobs

Admin access needed