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Responsibilities
The Revenue Operations Manager is responsible for owning and optimizing revenueoperations across Marketing, Sales and Customer Success, ensuring alignment,consistency and visibility across the full revenue lifecycle. This role manages thesystems, processes and data that support go-to-market execution, with primaryownership of HubSpot and related tools. The Revenue Operations Manager partnersclosely with go-to-market leaders to improve funnel performance, enable accurateforecasting and reporting and drive scalable, efficient revenue operations.Essential Job Functions and ResponsibilitiesUnder minimal supervision, the Revenue Operations Manager manages and enhances HubSpot and related revenue systems to support go-to-market operations and organizational growth.Owns revenue operations processes across the full customer lifecycle, ensuringclear handoffs and operational consistency between teamsAdministers and optimizes HubSpot CRM across Sales, Marketing and CustomerSuccessBuilds, refines and maintains workflows, automations, sequences and leadnurturing processes to support revenue operationsEnsures data integrity through regular audits, data hygiene practices andenforcement of CRM standardsCreates and maintains dashboards, reports and performance insights to supportforecasting and decision-makingManages lead, account and opportunity lifecycle processes including routing,segmentation, attribution and pipeline trackingOversees integrations between HubSpot and other SaaS tools such as Slack,LinkedIn, ZoomInfo and additional go-to-market platformsPartners with Marketing, Sales and Customer Success leaders to translatebusiness needs into scalable systems and processesProvides reliable funnel, pipeline and performance insights to support revenueforecasting and operational planningTroubleshoots system issues, resolves errors and coordinates with HubSpotsupport and external vendors as neededTrains and supports end users on CRM and revenue operations processes,documenting standards and reinforcing best practicesMaintains data governance standards and supports compliance with applicablesecurity and privacy requirementsMonitors system performance and identifies opportunities to improve workflows,reporting and user experienceStays informed on HubSpot product updates and revenue operations bestpractices to continuously enhance effectivenessContributes to special projects and operational initiatives related to revenuegrowth and efficiencyOther duties as assigned by managementQualificationsHigh school diploma or GED required; bachelor’s degree preferred4+ years of experience in revenue operations, CRM administration or go-to-marketoperations, preferably in a SaaS or high-growth environmentStrong hands-on experience administering and optimizing HubSpot CRMSolid understanding of sales processes, marketing automation, customer lifecyclemanagement and revenue reportingExperience managing CRM integrations, third-party GTM tools and data flowsAnalytical mindset with experience building dashboards, reports and operationalinsightsStrong communication skills with the ability to partner cross-functionally andsupport end usersHubSpot certifications preferred but not requiredHighly organized, detail-oriented and capable of managing multiple prioritiesindependentlyWhy SureCost?Competitive salaryHealth Insurance — 100% employer-paid for employees, 70% employer-paid for dependentsLow-cost Dental and Vision Insurance (employee-paid)401(k) with 3% company matchUnlimited PTO/Sick/Flex timeThe ability to make a real impact with a high growth companyEEOC StatementSureCost is an equal opportunity employer, dedicated to a policy of non-discrimination onthe basis of race, color, religion, sex, national origin, ancestry, age, disability, or any othercharacteristic protected by law.DisclaimerPlease note this job description is not designed to cover or contain a comprehensivelisting of activities, duties, or responsibilities that are required of the employee for this job.Duties, responsibilities, and activities may change at any time with or without notice.
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