About KeplerAt Kepler Communications, we're not just imagining the future of on-demand space connectivity - we're leading it! Our mission is to provide real-time Internet access for space-based assets, enabling a new era of data-driven exploration and innovation. With 33 satellites launched to date, Kepler operates the first commercial optical data relay constellation, enabling real-time, continuous space communications while supporting advanced on-orbit compute and hosted payload capabilities. Industry-leading technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the boundaries of what’s possible in space. We believe great ideas come from diverse perspectives, and we’re committed to creating an environment where you can grow, lead, and make a global impact.What We Offer:Competitive compensation designed to recognize and reward your contributions.Comprehensive health, dental, and vision insurance—including dependents.401(k) and an annual Wellness Allowance.Unlimited vacation, supportive parental leave policy, and company-wide holiday shutdown.Semi-annual company-wide parties and regular (virtual and team events).Relocation packages available for approved roles.$1,500 annual professional development fund to support your growth.Town Halls, Celebration Calls and Frequent company-wide events to stay connected and engaged.We’re a certified Great Place to Work®, five years in a row at our Canadian Headquarters.Role OverviewWe are looking for a Satellite Operator who can contribute significantly to our growing team. This role involves working with a dedicated team of engineers to build, operate, and manage our satellite constellation. You will play a crucial role in developing and implementing satellite commissioning and standard operating procedures, ensuring the health and optimal performance of our satellites and the Kepler Network as a whole.Key Responsibilities:Perform nominal operations to maintain spacecraft health, the Kepler Network and service deliveryAddress and resolve anomalies for rapid service restorationConduct trending and performance analysis of spacecraft platforms and payloadsDevelop, implement, and continuously improve operations and processes for enhanced efficiencySupport launch and commissioning preparations for new spacecraftPrepare and execute LEOP and commissioning of future Kepler spacecraftTest spacecraft functionality throughout the development processParticipate in spacecraft conceptual studies and design input, focusing on onboard autonomy and FDIRUpdate and develop tools to automate operational tasks, enhancing efficiency and reliabilityDevelop and validate operating procedures for all mission phasesTriage, support, escalate and resolve internal and customer-raised issuesParticipate in rotating weekly on-call operations (including shiftwork and out-of-hours support) to monitor satellite health and the overall Kepler Network and operationsRequired Skills & Qualifications:Bachelor's degree in Engineering or a related field, or relevant experienceKnowledge of LEO, sun-synchronous orbits, and their implications for satellite operationsKnowledge of spacecraft command and control systemsWorking knowledge of Python and comfort in a Linux environmentExperience in spacecraft operation or testing, ideally with responsibility for platform subsystems or instrumentsAptitude for operating systems with multiple elements and constraintsDemonstrated strong technical troubleshooting and problem-solving abilitiesBasic programming knowledge, with bonus points for skills in Python, or other scripting languagesDemonstrated attention to detail and organization skillsAbility to work under pressureAbility to support operational requirements and a degree of flexibility, including participation in shift work & on call, that may involve evenings, nights, weekends, and other non-standard hoursBonus Points:Experience with networking/communications (antennas, modems, RF, network infrastructure)Use of AI in RecruitmentAt Kepler Communications, all hiring decisions are made by people. Human recruiters are involved in every step of our recruitment process. We use AI-based tools (such as Lever AI and HireEZ) to assist with the initial review of applications by ranking candidates based on job-relevant criteria. These tools support - but do not replace - human judgment.AI DisclosureWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.Equal Opportunity EmployerKepler is an Equal Opportunity Employer committed to creating a diverse and inclusive work environment. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or any other characteristic protected by applicable law.AccommodationIf you require accommodation at any stage of the recruitment process, please contact our People & Culture team at [email protected], and we will work with you to meet your needs.
