Customer Success Pricing Specialist (TT) at KnowBe4 | Torre
Customer Success Pricing Specialist (TT)
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KnowBe4

Customer Success Pricing Specialist (TT)

KnowBe4
Posted by
Manuela Vargas Jaramillo
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Full-time

Legal agreement: Employment

Compensation
USD50k - 80k/year
Non-negotiable
location_on
Hybrid (United States)
Posted almost 6 years ago

Responsibilities

• Manage all opportunities within assigned customer portfolio and perform research to understand customer health and account status as it pertains to those opportunities • Coordinate with SMB CSM’s to strategize on renewals, add-ons, and upsells for their customers to maximize bookings • Be proactive when conducting discovery with customers on opportunities and handle any objections to ensure predictability of successfully closing those opportunities • Negotiate with customers on opportunities to prevent churn and secure optimal terms • Employ pricing strategies that meet the Company’s standards, policies, and procedures • Generate pricing quotes for renewals, add-ons, and upsells • Manage your assigned 30, 60, and 90-day opportunity pipeline, weekly and daily forecasts and meet regularly with the Customer Success Regional Director to review. • Meet and exceed bookings targets and quotas • Maintain impeccable administration of your opportunities in the Company’s CRM.
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