Client relationship associate at PinchForth | Torre
Client relationship associate
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PinchForth

Client relationship associate

PinchForth
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Freelance
Recurrent
Compensation
USD10 - 25/hour
Non-negotiable
location_on
Remote (anywhere)
Posted over 3 years ago

Responsibilities

Who are we? Most people think that to survive in the world of business, one must be ruthless — but we beg to differ. We believe that success emanates from deep within — deep within the business, the company, and the organization. And nothing tells the truth better than data. That’s why we, at Pinchforth, are hard at work every day, trying to understand what lies deep in our clients’ data — the hidden opportunities, the untapped resources, and everything else that could fast-track their growth in the fastest and most efficient way possible. Client Relationship Associate We are looking for a proven highly experienced Client Relationship Associate who has the experience to join us, form part of our amazing team and earn a stake in the company. Responsibilities: - Managing the customer relationship at multiple levels, serving as a consultant and trusted business advisor to your portfolio of clients - Working closely with cross functional internal teams to ensure the timely and successful delivery of our solutions - Acting as the lead point of contact for any queries and escalations - Implementing strategic retention and growth plans for each client - Managing budgets and invoicing for multiple clients - Leading client-facing meetings and ensuring that the team follow-up on any agreed commitments - Proactively seek out new business referrals whilst cross selling and up-selling the existing portfolio into our various products. Requirements and skills: - Customer-focused with a professional attitude, excellent communication and relationship-building skills - Builds mutually beneficial relationships both internally and externally, demonstrates insightful communication skills and the confident ability to engage openly with people at all levels (including top decision makers) - Keeps abreast of industry and product advancements, becomes an expert who is able to share relevant insights in a compelling and relevant manner - Energetic attitude to work - Fun, sociable personality - Great attention to detail - Have a high sense of ownership and urgency with the ability to meet commercially important deadlines - Effective problem-solving and trouble-shooting with a positive outlook What we’ll provide for you: - Ability to work fully remotely. - Working with a compassionate, energetic, inspired, ambitious, and diverse team. - Autonomy.
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