You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Posted 8 months ago
Requirements and responsibilities
About BostaLaunched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.Job OverviewWe’re seeking a Performance Analyst to track key metrics, analyze trends, and provide insights that drive sales growth and client retention. You’ll support forecasting, planning, and cross-team initiatives to ensure smooth performance and business impact.Main ResposnibilitiesMonitor daily, weekly, and monthly performance against targets and highlight deviations.Provide insights into sales performance, telesales efficiency, and account management revenue growthTrack client-level average selling price and support priceups and discount models.Support management with demand forecasting, monthly closings, and commercial headcount planning.Provide simulations and scenarios to ensure smooth peak season performance.Monitor churned or inactive clients and analyze reasons for inactivity.Provide data-driven insights and recommendations for client retention and reactivation strategies.Collaborate with Account Management and Sales to design targeted initiatives that boost portfolio stability and growth.Who you are!2–4 years of experience in data analytics, business analysis, or performance management (preferably in logistics, fulfillment, or e-commerce).Strong analytical and problem-solving skills with the ability to translate data into actionable insights.Proficiency in Excel / Google Sheets and at least one BI tool (e.g., Power BI, Tableau, Looker).Understanding of logistics/ecommerce KPIs (e.g., order accuracy, delivery success rate, returns, churn).Excellent communication skills to present findings to both technical and non-technical stakeholders.Ability to work under pressure and manage multiple priorities in a fast-paced environment.AI disclaimerWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)