Requirements and responsibilities
ROLE SUMMARYWe are seeking passionate, hard-working individuals who want to build a career with meaning. As a Enrollment Specialist, you will guide Canadians through the process of enrolling — helping them understand their options and take an important step toward protecting their families. We welcome candidates from all professional backgrounds.KEY RESPONSIBILITIESConduct virtual enrollment consultations with clients across CanadaEducate clientsComplete applications accurately and in compliance with all regulatory requirementsVerify client eligibility and process enrollment documentation with attention to detailProvide ongoing support to existing policyholders including coverage reviews and policy updatesStay current on products and provincial regulationsTrack client interactions and enrollment progress in the company CRMParticipate in regular team training and group coaching sessionsWHAT WE ARE LOOKING FORSelf-motivated with a strong sense of personal accountabilityClear, professional communication skills — written and verbalDetail-oriented with a commitment to accuracyComfortable working independently from a remote environmentHardworking, reliable, and eager to grow professionallyReliable internet connection and a quiet home workspaceNICE TO HAVEExperience in a customer-facing or administrative role (any background considered)Comfort navigating digital tools and video conferencing platformsTRAINING, MENTORSHIP & REWARDSWe provide comprehensive virtual training, one-on-one mentorship, and a full support system to ensure you are set up for success. We recognize and reward the hard work and dedication of every member of our team**Note: You must be legally eligible to work in Canada and live in BC, AB, SK, MB, ON, NL in Canada
Optionally, you can add more information later (benefits, pre-screening questions, etc.)