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Posted 6 months ago
Requirements and responsibilities
Our JourneyShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.We are seeking an Account Manager in Taiwan who wants to join the diverse and talented team with great ambitions to impact the eCommerce landscape. If you are a strong team player who is passionate about business development, data analysis and the e-commerce industry, and have the passion to grow a start-up together, please join us!Your Adventure AheadEvaluate, negotiate, and acquire all merchant partners that would support the company’s business plan and goals.Establish long-term positive relationship with merchant partners.Research and explore new business and marketing opportunities.Achieve company revenue targets by securing higher commissions, exclusive offers and selling advertisement packages to the clients.Collect data, analyze clients’ online performances, and organize WoW/MoM/QoQ and YoY reports.Update and maintain all merchant related information on ShopBack website and platforms.Work with regional teams on various sales projects.Daily follow up and work with cross-functional teams for clients’ sales performances and datas.Essentials to SucceedBachelor degree or above.2-3 years experience in eCommerce merchant development, account management, and data analysis.Fluent in Chinese and English speaking, reading, and writing.Proficient in MS Office (Excel, Word and PowerPoint), advanced Excel ability is a mustHave experience in affiliate marketing, digital marketing or advertising sales is a plusHave the ability or experience working in data analysis.Consistency and attention to details.Can thrive in a fast working environment. Be able to work in a team as well as work independently.Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.ShopBackers' DNAGrit - We tackle all challenges head-on, working together to solve problems and achieve success.Hunger - We value hard work, and having relentless drive.Speed - We move fast and have a bias for action, all to deliver maximum impact.Impact - We focus on results, always aiming for the best possible outcomes and timelines.Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.Exclusively for ShopBackersCareer progression paths and opportunities to take on greater challenges that help you realise your ambitions.Be part of a winning team on a journey to global scale.Competitive compensation based on your performance.Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.Work-From-Anywhere benefit to enable you to thrive personally and professionally.We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!We are committed to protecting your data and ensuring fairness in our recruitment process. We may use automated tools, including AI, to help our team screen applications, match candidates to roles, generate interview notes, and review assessments. These tools assist our recruiters and interviewers and they do not make final hiring decisions. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting [email protected].We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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