Dynamic Edge has been providing enterprise-scale technology solutions to small and medium businesses since 1999. The company offers 24/7 support and has a fun, friendly team that includes technical support staff, network engineers, security professionals, business technology managers, and experienced administrative personnel. The company's core values include being excellent communicators, enjoying helping people, being tenacious, preventing emergencies, being disciplined, and learning from mistakes.
We are looking for a full-time Project Engineer to join our high-performance team. The primary objective of this role is to plan and execute complex server, network, and security projects. The ideal candidate will observe established best practices, follow and improve project templates, and communicate proactively with clients. This position requires the ability to complete projects on time and within budget, as well as collaborate closely with teammates and respond to issues by priority and within SLA. The position is based in either Ann Arbor, MI, or Nashville, TN, and a fully remote position will be considered for the ideal candidate.
Responsibilities:
- Plan and execute complex server, network, and security configurations
- Apply technical skill to a wide variety of issues supporting servers, workstations, networking, virtualization, cloud, wireless access points, LOB software, standard office applications, and ISPs
- Follow established best practices, including project templates and checklists
- Communicate proactively and regularly with clients on project tasks and milestones
- Escalate task failures or roadblocks immediately to Project Manager
- Add detailed notes to every ticket for all time worked and resolutions identified
- Earn satisfaction from completing projects on time and within budget
- Pursue continuing technical education to stay ahead of tech trends
