Partner Success Specialist (Hybrid/remote) at Plastic Bank | Torre
Partner Success Specialist (Hybrid/remote)
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Plastic Bank

Partner Success Specialist (Hybrid/remote)

Plastic Bank
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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Remote (anywhere)
Posted almost 3 years ago

Responsibilities

Plastic Bank empowers Ocean Stewards to stop ocean plastic. Our collection community members exchange plastic for life-improving benefits. Exchanges are recorded through a blockchain-secured platform that enables traceable collection, secures income, and verifies reporting. Collected material is processed into Social Plastic feedstock for reuse in products and packaging. Plastic Bank operates in the Philippines, Indonesia, Brazil, and Egypt, and has prevented more than 40 million kilograms of plastic from entering the ocean. Plastic Bank offers passionate professionals the opportunity to enrich their careers and be part of a purpose-driven company that makes changing the world fun. Plastic Bank is looking for a Partner Success Specialist (PSS) to join the team. The PSS will connect Plastic Bank and its partners, supporting the relationship beginning and engagement. Responsibilities include onboarding new partners, nurturing and assisting valued partners, contributing to partner engagement and marketing campaigns, and providing support assistance for small business customers. The ideal candidate has proven success in customer service or sales, strong problem-solving skills, excellent communication and presentation skills, and a passion for environmental solutions. Plastic Bank offers an exciting opportunity to join and grow in an organization that strives to create a lasting positive impact for both the environment and the collector communities. Responsibilities: - Onboard and kick off partnership communications - Nurture partners and demonstrate value of the partnership - Be a new point of contact for new partners after a contract has been signed - Capture each partner’s definition of success for a successful partnership launch - Contribute to the creation and optimization of partner engagement, communication, and marketing campaigns - Identify risk, potential opportunities, and present solutions - Provide support assistance for small business customers - Seek deeper connections with current contacts and look for additional means to connect with new contacts within partner companies - Support senior Partner Success Managers and Sales Representatives for partner strategies and renewal efforts - Maintain up-to-date records in Sales CRM and provide ongoing feedback on system usage and opportunities for efficiencies - Develop and maintain a comprehensive understanding of Plastic Bank’s offerings and technological infrastructure
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