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Posted about 1 year ago
Requirements and responsibilities
Responsibilities:
- Manage operational and logistical activities for specific projects supporting genetic diagnostics across Europe, including the active search for logistical solutions to optimize sample transportation and processing within the region.
- Ensure traceability, quality, and efficiency in all processes involved.
- Analyze and ensure compliance with regional norms and regulations, particularly those related to the handling and transportation of biological samples across European countries.
- Collaborate with quality teams to communicate and formalize processes for new projects or process changes.
- Conduct training for operational teams of clients and partners, following Mendelics’ guidelines and policies.
- Actively contribute to continuous improvement discussions and participate in scheduled training.
- Prepare written reports and deliver oral presentations to analyze project data and outcomes.
Requirements:
- A degree in Life Sciences (e.g., Biology, Microbiology, Molecular Biology, or similar fields).
- About 2 years of experience, ideally within a scientific or operational role.
- Strong attention to detail and ability to manage large volumes of data or samples.
- Proficiency in Microsoft Office, particularly with advanced Excel skills (e.g., pivot tables).
- Basic knowledge of Molecular Biology or genomics is a plus.
- Excellent communication skills and ability to work collaboratively in a multicultural team environment.
- Strong problem-solving ability, with a proactive attitude to identifying and resolving challenges.
- Intermediate to advanced level of English (both written and spoken) is required to effectively communicate with international teams and stakeholders.
- Knowledge or interest in analyzing logistics solutions, regional regulations, and compliance requirements is a differential.
- Work closely with other teams to ensure the best service for clients, patients, and medical professionals.
- Communicate regularly with the team to coordinate global project management.
- Support the logistics of biological sample management across European countries, with a focus on resolution, proactivity, and compliance with local regulations.
- Oversee sample traceability, validation, and verification for processing.
- Provide technical and operational support to patients and treating physicians, addressing any questions or concerns.
- Analyze project data based on key performance indicators (KPIs).
- Participate in invoicing processes based on the demand for tests and work with relevant internal teams.
- Propose and participate in the continuous improvement of tools and processes used by the team.
- Attend meetings, conferences, or client visits as needed.
Working Environment:
Join a team of dedicated health professionals who are empathetic, proactive, and passionate about delivering solutions in rare disease diagnostics. You will gain knowledge of various systems and protocols used in the company while maintaining continuous communication with different sectors and professionals across the globe.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)