Voice Security & Contact Center Integration Architect (Pindrop Program)

Workcog Inc

Emma

Full-time

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Remote (anywhere)

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7 months ago

Lead end-to-end architecture and design for Pindrop integration across contact center platforms; design and implement media replication / call forking for real-time voice streaming; enable secure SIP-based integrations; scale infrastructure to support high availability and inbound call volume; ensure low-latency, high-reliability voice data delivery to Pindrop services; collaborate with security teams on fraud detection and voice authentication; troubleshoot and optimize RTP/SIP traffic flows; provide ongoing support and continuous improvements post-implementation.

About Workcog Inc:

Workcog delivers next-gen experiences through custom technology innovations, powering businesses into the digital future and transforming them into modern enterprises. The company leverages deep IT consulting and services expertise in modern technology to bring industry best practices and deliver quality business outcomes across the globe.

mission:

To power innovation into the digital future and transform businesses into modern enterprises by delivering next-gen experiences through custom technology innovations.

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Voice Security & Contact Center Integration Architect (Pindrop Program)

Emma

Responsibilities

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About Workcog Inc:

mission:

workcog.com

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