Customer Success Coach for K-12 Districts (Special Education, Renewals, Training) at Goalbook | Torre
Customer Success Coach for K-12 Districts (Special Education, Renewals, Training)

Customer Success Coach for K-12 Districts (Special Education, Renewals, Training)

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Full-time

Legal agreement: Employment

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Remote (for United States residents)
Shared by
Emma of Torre.ai
about 1 month ago

Responsibilities


At Goalbook, our mission is to empower teachers to transform instruction so that ALL students can succeed. We partner with 1,100+ school districts in 48 states, working closely with them to support educators with improving instructional practice.This will be a challenging role that requires you to work with district and school leaders across the country to plan effective implementations and transform instructional practice in every classroom. You can navigate complex discussions, build strong relationships, and be organized and detail-oriented. At the same time, you command attention and deliver effective trainings in both online and in-person formats.Key ResponsibilitiesPerform renewal efforts with our district and school partners across the country.Collaborate with district and school leaders to plan effective implementations.Deliver online webinar trainings and onsite professional development workshops.Analyze usage data and metrics and work with district partners to maximize user engagement.Build relationships through meetings with partners onsite, at Goalbook events, and education conferences30% travel required, and can be heavier during the summer and fall seasons.Required Skills & Experience2+ years instructional leadership or coaching experience5+ years teaching experienceExcellent interpersonal, organizational, and persuasion skillsTop-notch organization and attention to detailEntrepreneurial spiritA valid driver's licenseDesirable Skills & Experience2+ years school or district leadership experience2+ years business experience, ideally in sales or customer successExperience working in Special EducationBenefits70-110k compensation range, based on experience and locationMedical, dental, and vision coverageSafe Harbor 401k matchingFlexible time off policyGoalbook Family and Medical LeaveGoalbook Universal Basic IncomeA truly motivated, passionate, and fun team. We’re collectively interested in helping you grow in your career.Contact: Submit an application addressed to Logan Janicula and provide your cover letter, resume, LinkedIn profile, and how you heard about us. This is a remote position based in Southern California (Greater Los Angeles or San Diego regions). You must reside within a reasonable distance to a major commercial airport (such as LAX, SAN. BUR, ONT, or SNA).