Clinical QA Coordinator – Clinical CorrespondenceThe OpportunityOur client is a premier, psychiatry-led digital health provider during a period of rapid strategic expansion. As they scale their ADHD services under new ICB contracts, maintaining the highest standards of professional communication is paramount.We are seeking a detail-oriented Quality Assurance Coordinator to join a growing team. This is a foundational role where you will be responsible for auditing the "voice" of the company, ensuring every piece of communication, from a complex psychiatric report to a GP referral response, meets the organisation's elite standards.The RoleYou will act as the final line of defense for the brand’s professional reputation. Your day-to-day will involve reviewing multi-channel communications to ensure clinical accuracy, professional tone, and regulatory compliance.Audit Excellence: Review written communication from the Business, Clinicians, Psychiatrists, and GPs.Standard Setting: Ensure all correspondence adheres to clinical governance standards and the company’s specific "high-standard" tone of voice.Feedback Loop: Provide constructive feedback to clinical and operational teams to drive continuous improvement in communication.Groundwork & Growth: Assist the QA Lead in developing standardized templates and "Best Practice" guides as the department expands.Risk Mitigation: Identify any potential red flags in communication that could lead to clinical risk or reputational damageThe Ideal CandidateMeticulous Eye for Detail: You are the person who spots a typo or a tone shift in a 10-page report instantly.Healthcare Experience: Previous experience in a QA, Medical Secretarial, or Clinical Admin role is highly advantageous.Professional Judgment: You understand the nuance required when communicating with GPs and NHS governing bodies.Adaptability: You enjoy the "startup" energy and are excited by the prospect of building a team around you as the organisation grows.

Clinical QA Coordinator (Remote)

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

About Andrews Recruitment Group:

www.andrews-recruitment.com/

Admin access needed

Payment confirmed

A member of the Torre team will contact you shortly