Seasonal Customer Service Rep for E-Commerce Brands at Carolina Cookie Company | Torre
Seasonal Customer Service Rep for E-Commerce Brands
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Carolina Cookie Company

Seasonal Customer Service Rep for E-Commerce Brands

Carolina Cookie Company
Posted by
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Emma
Emma
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation
USD3 - 4/hour
Negotiable
location_on
Remote (for Colombia residents)
Remote (for Philippines residents)
Posted about 2 months ago

Responsibilities

Responsibilities * Respond to customer emails, phone calls, and chat messages. * Help customers with orders, shipping, and product questions. * Process order changes, cancellations, refunds, and replacements. * Enter and update orders accurately. * Follow company procedures and meet daily goals. * Work with the warehouse to resolve order issues. Requirements * Excellent written and spoken English. * Customer service experience. * Strong attention to detail. * Good communication and problem-solving skills. * Able to learn new systems quickly. * Reliable internet connection and computer. * Available to work U.S. business hours.
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