KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government agencies and the communities they serve. We are hiring a Senior FOIA Analyst to support the U.S. Department of Education, Federal Student Aid (FSA).In this role, you will process Freedom of Information Act (FOIA), FOIA Appeals, and Privacy Act requests; apply FOIA exemptions and redactions; prepare response correspondence; maintain cases in FOIA Xpress; and provide regulatory and analytical support to FSA.This position is a strong fit for an experienced FOIA professional who can independently handle complex requests, make sound disclosure determinations, and work accurately in a deadline-driven environment with minimal oversight.RESPONSIBILITIESFOIA & Privacy Act Request ProcessingReview, analyze, and process incoming FOIA and Privacy Act requestsParticipate in intake activities and assess requests for appropriate processingEnter FOIA requests and related correspondence accurately into FOIA Xpress and FSA tracking systemsCoordinate with Department program offices to obtain responsive records and address request issuesCommunicate with requesters regarding scope, cost, identity certification, and other processing mattersTrack cases and complete required actions within statutory, regulatory, and Department timeframesSupport efforts to reduce the number of pending FOIA and Privacy Act requestsMaintain complete and accurate case documentation throughout the request lifecycleDisclosure Review, Redactions & ResponsesReview responsive records and determine the appropriate treatment under FOIA and Privacy Act requirementsApply redactions using expert knowledge of the nine FOIA exemptionsProcess complex FOIA requests requiring careful analysis and disclosure determinationsPrepare interim and final response letters and memoranda for signature, as appropriateApply controlling case law, Department policy, regulations, procedures, and guidance to disclosure decisionsCoordinate with appropriate Department personnel when legal, policy, or program input is neededFOIA AppealsProcess FOIA Appeals in accordance with applicable laws, regulations, policies, and proceduresReview case records, prior determinations, responsive documents, and exemption applicationsProvide accurate analytical support for appeal review and resolutionMaintain appeal documentation and related correspondence in applicable case-management systemsSupport timely completion of appeal actions and required follow-upIdentify issues requiring additional review or coordinationFOIA Xpress & Case-Management SupportUse FOIA Xpress to process, track, document, and report FOIA and Privacy Act activityMaintain accurate request data, case actions, correspondence, and status informationUse FSA's internal FOIA Integrity Management System (FIMS) and other workflow tools as requiredQuickly learn and use internally developed systems supporting FOIA processingRecommend modified or new operational approaches, including improvements involving FOIA XpressSupport accurate management, tracking, and reporting of FOIA workloadRegulatory Guidance & Analytical SupportProvide technical guidance on FOIA and Privacy Act laws, regulations, policies, procedures, and guidanceAnalyze factual information, evaluate significant factors, and solve complex processing problemsReview options and provide recommendations regarding procedures, strategies, resources, and ongoing activitiesAggregate and analyze data to support comparisons, reporting, and management decisionsProvide subject-matter expertise to FSA FOIA management and internal stakeholdersSupport Department compliance with Federal information-management and privacy requirementsCommunication & QualityCommunicate professionally with FSA personnel, Department offices, requesters, and other stakeholdersKeep the COR and FSA FOIA management informed of progress and issues affecting performancePrepare complete, correct, timely, and easy-to-understand written work productsUse Department formats, terminology, and procedures when preparing deliverablesIncorporate feedback and correct identified errors promptlyManage competing priorities while maintaining accuracy and required response timelinesProgram SupportSupport analytical reporting and other FOIA program activities assigned by FSA managementPrepare Microsoft Word, Excel, PowerPoint, and related work products as requiredMaintain documents in appropriate locations so they are accessible to authorized staffProtect sensitive, privacy-related, and Government information handled during performancePerform quality checks on case data, correspondence, redactions, and deliverablesWork independently at a high-performance level with minimal input from program leadershipBe prepared to begin performance immediately after awardPerform related FOIA and Privacy Act support duties within the scope of the positionREQUIRED BACKGROUNDBachelor's degreeMinimum of 3 years of Federal service or equivalent public/private-sector experience managing and/or responding to FOIA/Privacy Act requestsDemonstrated expertise using and applying the major FOIA exemptionsExperience processing complex FOIA requestsExpert knowledge and application of FOIA and Privacy Act laws, regulations, policies, procedures, and guidanceExpert-level experience using FOIA Xpress and related technologiesExperience processing FOIA AppealsExperience reviewing responsive records and applying appropriate redactionsAbility to work independently at a high-performance level with minimal supervisionStrong written and verbal communication skillsPREFERRED BACKGROUNDFederal agency FOIA and Privacy Act processing experienceExperience preparing interim and final FOIA response letters and memorandaExperience coordinating responsive-record searches with multiple program offices or stakeholdersExperience applying FOIA case law and Department or agency policy to disclosure determinationsExperience with FOIA reporting, workload analysis, or case-management dataExperience using Microsoft Word, Excel, PowerPoint, SharePoint, and related office toolsExperience learning or using internal FOIA workflow, tracking, or reporting systemsWork may be performed virtually or in accordance with Department of Education policies.Travel is not required.Applicants will be subject to Department contractor security vetting and background investigation requirements.Employment is contingent on final Government approval and successful completion of applicable requirements.KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer.Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.