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Responsibilities
Are you passionate about modernizing infrastructure, improving how teams collaborate, and bringing forward innovative ideas that challenge traditional approaches? We are seeking a Principal Infrastructure Architect to provide direction for NASCO’s infrastructure strategy and play a key role in shaping the future of our technology ecosystem.In this role, you will partner with Architecture, Product Management, Engineering, and Infrastructure teams to assess current capabilities, define improved processes, and develop scalable, secure, resilient, and cost-effective infrastructure solutions. You will lead modernization efforts, help advance both data center and cloud strategies, and identify practical opportunities to leverage automation and AI enabled solutions to improve operational efficiency, reliability, and long-term scalability.This is a unique opportunity to step into an organization that has the capability to power transformation in the healthcare ecosystem and for the role to make a meaningful impact by bringing leadership, innovation, and structure to the infrastructure architecture function. If you are someone who can bring innovative solutions, build effective processes, and translate ideas into practical improvements that strengthen infrastructure and accelerate modernization, we want to hear from you.ResponsibilitiesDefines and drives the enterprise infrastructure architecture strategy, including current-state assessment and future-state roadmapPartners with Architecture and managed service providers to align standards, roadmaps, and execution with business and technology objectivesLeads infrastructure modernization initiatives (cloud adoption, automation, simplification) to reduce complexity and improve scalability and performanceEstablishes and matures architecture governance, standards, and reference models to ensure consistency, resiliency, and security across environmentsDrives adoption of observability, reliability, and performance engineering practices to strengthen system health and operational outcomesIdentifies and implements opportunities to leverage emerging technologies, AI, and automation to improve efficiency and service deliveryProvides architectural oversight for major technology investments and decisions, ensuring alignment with cost, risk, scalability, and business valueServes as a trusted advisor and change leader, influencing cross-functional teams to adopt modern, integrated infrastructure practicesRequired Knowledge, Skills, and Abilities:Deep expertise across enterprise infrastructure domains, including cloud, hybrid, networking, compute, storage, and securityProven ability to translate strategy into architecture standards, roadmaps, and scalable solutions that improve performance, resiliency, and operational efficiencyDemonstrated success leading infrastructure modernization initiatives, including cloud adoption, automation, and platform simplificationStrong experience designing secure, compliant, and resilient architectures, including disaster recovery and business continuityExpertise in cloud and hybrid architectures, with a focus on scalability, cost optimization, and reliabilityAbility to establish and mature architecture governance, standards, and operating models aligned to enterprise practicesExperience driving improvements in observability, reliability, and performance engineering (e.g., monitoring, SLOs, service health)Hands-on knowledge of automation and Infrastructure as Code (IaC) to enable consistency, scalability, and efficiencyFamiliarity with emerging technologies (AI/AIOps, intelligent automation) and applying them to infrastructure operations and service improvementStrong analytical and communication skills, with the ability to influence technical strategy and align cross-functional stakeholdersDemonstrated ability to assess current-state environments and drive improvements in scalability, resiliency, and operational effectivenessProven ability to influence enterprise-level decisions, technology investments, and strategic priorities through architectural leadershipPreferred Knowledge, Skills, and Abilities:Deep expertise in cloud and hybrid infrastructure architecture, including strategies that enable scalability, reliability, and long-term operational sustainabilityStrong knowledge of security, networking, and regulatory frameworks to design secure, compliant, and resilient infrastructure solutionsProficiency in automation, orchestration, and Infrastructure as Code (IaC), with familiarity in AIOps and emerging technologies to improve operational efficiencyExperience applying cost optimization and financial discipline (FinOps) in cloud and infrastructure architecture decision-makingProven ability to influence senior stakeholders and drive cross-functional alignment, including collaboration with managed service providers and consideration of legacy environments in modernization effortsStrong understanding of infrastructure architecture, cloud services, operational processes, and IT Service Management practicesKnowledge of security, resiliency, disaster recovery, and business continuity principles relevant to infrastructure design and operationsExperience:10 years of progressive experience across infrastructure architecture, cloud architecture, or related technical leadership rolesProven track record leading enterprise infrastructure modernization initiatives, including cloud adoption, automation, and platform simplificationExperience developing and executing architecture roadmaps, standards, and future-state strategies aligned to business and technology objectivesBroad experience across core infrastructure domains (cloud, networking, compute, storage, security, and operations)Experience improving reliability, observability, and service performance across complex infrastructure environmentsExperience collaborating across Architecture, Engineering, Security, and external partners (e.g., MSPs) to align delivery and outcomesExperience operating in regulated environments, with strong emphasis on security, compliance, and operational resilienceExperience advancing operational maturity and service management practices across infrastructure organizationsRequired Training, Certification and Education:Bachelor’s degree in computer science, Information Technology, Engineering, or a related field, or equivalent combination of education and experienceTechnical certification or equivalent experience in one or more cloud platforms such as AWS, Microsoft Azure, or Google CloudDemonstrated ongoing professional development in cloud, automation, security, observability, and emerging infrastructure technologiesWorking Conditions:Remote/Home OfficeMust be able to use equipment at workstation, in an indoor environment, for up to 8 hours dailyTravel: Occasional overnight travel (up to 20%) by land and/or air for meetings to the office or other areasMay be required to work a flexible work schedule, including weekend and evening availability during outages, security incidents, deployment and maintenance-window-oriented eventsBenefits OverviewAt NASCO, we trust our workforce to be fully remote, working from their home. This benefit offers significant, personalized outcomes for each associate including work/life balance, savings on commuting, work clothing, and increased time to spend on personal activities.Our full benefit package is designed to support the physical, mental, and financial health of our associates. We offer:Physical and Mental Health BenefitsChoice of Blue Cross Blue Shield Medical, Dental, and Vision PlansTelehealthcare – for Medical and Behavioral visitsGenerous PTO with buy/sell options9 Company holidays, a floating day off, and a day off for volunteeringEmployee Assistance ProgramWellness program - earn insurance discounts or credit towards health-related itemsFinancial Health Benefits401K Plan with employer matching contributionsCompany-funded spending/reimbursement accounts to help with out-of-pocket medical expensesBonus and Recognition programsTuition AssistanceConsultation with financial plannerBasic Life & AD&D Insurance, Short and Long-Term Disability Insurance provided, and Supplemental Term Life Insurance is availableGroup Discount programs - mobile, technology services, etc., to help you save moneyOther BenefitsE-Learning – Comprehensive and current library of e-learning and performance support assets, available on demand and at no costAll qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. Must have legal authority to work in the US.We will not accept applicants that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for employment.
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