Are you the digital native who’s always first to learn the ins and outs of a new system release? Are you the go-to co-worker for pro tips or tech support?If so, you may be the tech-savvy Digital Operations Specialist we’re looking for. As we grow our virtual team, we need someone to specialize in what we are calling “digital operations” — think office manager for the virtual workplace. So if you’re a natural at keeping up with ever-evolving technologies, training folks on new platforms, and you’re looking to build your system admin or IT experience: You might be an Idealist!At Idealist Consulting, we are innovators and problem-solvers committed to global progressive action. We help organizations grow through Salesforce implementation, marketing automation, and custom application development. Idealist Consulting has been B Corp Certified since 2008.The Digital Operations Specialist is a full-time role on our Operations Team.How You’ll Contribute:Facilitate the selection, use and adoption of Idealist Consulting’s tech stackMonitor new system releases, software updates, security compliance requirements, and exceptionsFacilitate platform renewals by auditing staff license use, anticipating needs, and adjusting as neededFacilitate digital tool procurement processFacilitate annual techstack reviewsMaintain data governance standards including file organization and permission setsCoordinate relationship with third-party IT support vendor including equipment and security monitoring Security committee participationSpearhead internal adoption initiativesMaintain company equipment inventory in SalesforceDrive user adoption of existing toolsTrain Idealist Consulting team on usage normsCreate tip sheetsMonitor #helpdesk and provide troubleshooting support Drive internal adoption and best practices for internal AI usageProject manage AI adoption plans and trainingBe an active collaborator in the AI committeeLead the AI focus groupBecome an in-house Anthropic expertYour Background Includes:Base line:4-5 years of professional experience, preferably in operations or ITExperience in training and onboarding individuals to cloud based solutionsNatural tech-savvy with enthusiasm for growing this experienceStrong attention to detail and organizational skillsSystems thinker with a growth mindsetPrevious experience working with remote teamsComfortable working in Google Suite, Slack, and Salesforce (or other CRM)Extra Credit:Admin experience in Salesforce or other systemsEmpathy for sci-fi nerdery (especially Star Trek)What You Can Expect:Equitable total compensation package & humane work weeksFlexible workday scheduling so you can take personal appointments during the day when you need toHealthcare benefit package options that meet the diversity of our team’s needsGenerous Paid Time Off policyPaid Volunteer Time to encourage community involvement and civic engagement401k employer match and short term leave available with tenureA Little More About Us:Idealist Consulting was founded in 2006 by returning Peace Corp volunteer Rob Jordan to help nonprofits and progressive organizations grow mission impact through technology. We’re committed to delivering innovative technical solutions to empower organizations working on some of the world's most important causes.

Digital Operations Specialist

Emma

Responsibilities

Skills wanted:

Language(s) required:

About Idealist Consulting:

www.idealistconsulting.com/

Admin access needed