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Posted 7 months ago
Requirements and responsibilities
Role Summary:As a Solution & Security Consultant at Patsnap, you’ll be the bridge between our product and our buyers by building lightweight demos, presenting compelling stories that win trust, and translating security choices into plain language. If you love crafting decks, running live demos, and partnering with sales to close deals, this role is for you! This is a hybrid position in our Downtown Toronto office with the expectation to work from the office once a week.What You'll be Doing:Lead discovery calls to capture problems, users, data sources, and success criteria.Build demos and proof-of-concepts (e.g., RAG, small agents, lightweight automations) and tailor them to the customer's workflow.Lead crisp demos and executive-friendly walkthroughs; craft short narratives, handle Q&A, and land clear value.Maintain client security & trust. Map data flows, access patterns, and retention; support customer security questionnaires and evidence gathering.Partner with sales by working with Account Executives on win plans, next steps, and follow-ups; keep notes and dates tight.Produce one-pagers, FAQs, and simple diagrams others can reuse.Translate customer needs into tickets and coordinate with product/engineering.About You: (We’re hiring for potential and learning velocity - no need to tick every box)0-4 years of work experience. New grads are welcome.Computer Science degree or equivalent is preferred.Presentation confidence. You’re clear, concise, and engaging with slides and live demos.AI curiosity. Comfortable discussing embeddings, prompting, and the idea behind RAG (or eager to learn fast).Technical fundamentals. Familiar with HTTP/JSON APIs, Git basics, and reading logs; can write (or want to learn) small scripts in Python or JavaScript.Security mindset. Understand security and architecture fundamentals and conceptsStrong writing. You can turn complexity into crisp docs.Domain interest. Some understanding of IP/patents is a plus.Nice to Haves:Hands-on with LangChain/LlamaIndex, OpenAI or local LLMs, and a vector store (e.g., pgvector).Cloud basics (AWS or similar).Diagramming in Mermaid or draw.ioFamiliarity with SOC 2 / ISO 27001 concepts or the shared responsibility model.Patent/literature search exposure.Customer-facing internships (support, tutoring, teaching assistant, sales/SE).Benefits & Perks:5 weeks paid vacation (+ 1 day per year of service to a maximum of 30 days)Comprehensive benefits package for you and your dependents from day oneRRSP Contribution MatchingAccess to mental health supportMaternity and paternity leave2 company paid volunteering daysLife AssuranceOur Values:Integrity: We hold each other accountable for our actions.Leadership: We lead by example and inspire each other to reach for new heights.Openness: We are open and honest and share our ideas with care and consideration.Growth: We are lifelong learners who aspire to improve each day.Innovation: We seek out new ways to solve problems.Customer: Our customer is at the center of everything we do. Their success is our success.Closing description:Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race, religion, national origin, citizenship, sex, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran/military, or disability status, or any other protected status in accordance with federal, provincial/state or local laws.Even if you don’t meet 100% of the above qualifications, we encourage you to apply and tell us why you’d be a great fit for this role! If you require any accommodations during the interview process, please email us at [email protected] so we can best support you.
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