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Responsibilities
Company Overview: This is a trusted partner in lead generation for painting companies. With a systematic approach and proven case studies, we specialize in helping businesses scale and thrive.
Position Overview: As a Client Success Manager (CSM), you will be at the forefront of our client interactions, ensuring their success and satisfaction. Your responsibilities will include handling client communication, internal coordination with various departments, conducting check-ins and reports, facilitating team meetings, and providing industry training.
Salary & Schedule:
Salary: $1,500 per month (with the potential to earn up to $2,000 or more based on performance)
Schedule: 8:00 AM to 5:00 PM EST, Monday to Friday
Day-to-Day Responsibilities:
✔Engage with clients on a daily basis, addressing their needs and concerns.
✔Coordinate internally with other departments to ensure seamless client experience.
✔Conduct regular check-ins, monthly reports, and participate in team meetings.
✔Provide industry training to clients as needed.
Non-Negotiable Requirements:
✔Bilingual in English and Spanish (ESP-ENG).
✔Excellent command of the English language.
✔Organized and highly communicative.
✔Previous experience as a Client Success Manager (CSM).
CORE VALUES:
✔Clarify and execute: Ensure clear understanding and efficient action.
✔Overdeliver: Go above and beyond to exceed expectations.
✔Growth mindset: Embrace challenges as opportunities for growth.
✔Do the right thing (trust your instinct): Act with integrity and trust your judgment.
✔Go fast but not quick: Maintain speed without sacrificing quality.
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