Odoo user support specialist at Phinx Lab | Torre

Odoo user support specialist

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Full-time

Legal agreement: Employment

Compensation
ARS200k - 260k/month
~BlueUSD130 - 169/month
Non-negotiable
location_on
Remote (for Argentina residents)
Posted over 3 years ago

Responsibilities


🚀 Requirements: 🔺 Experience as a user specialist or similar role. 🔺 Strong customer service skills and ability to communicate effectively with internal users. 🔺 Familiarity with the Odoo system or similar enterprise software. 🚀 Responsibilities: 🔺 Act as a liaison between the Odoo system and internal users. 🔺 Address user inquiries, complaints, and feedback regarding the system. 🔺 Identify and document user requirements and issues, and communicate them to the appropriate teams for resolution. 🔺 Collaborate with cross-functional teams to ensure timely and effective resolution of user concerns. 🔺 Proactively identify opportunities for system improvements and work with the development team to implement enhancements. 🔺 Provide training and guidance to internal users on system functionalities and best practices. 🔺 Maintain documentation of user interactions, system changes, and improvements.