Danish Speaking Client Support Specialist - Remote in Greece at Patrique Mercier Recruitment | Torre

Danish Speaking Client Support Specialist - Remote in Greece

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Full-time

Legal agreement: Employment

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Remote (for Denmark residents)
Remote (for Greece residents)
Shared by
Emma of Torre.ai
5 months ago

Responsibilities


Patrique Mercier Recruitment FR is pleased to announce an opening for a Danish Speaking Client Support Specialist. This role is perfect for individuals who are dedicated to providing excellent customer service and are eager to support Danish-speaking clients with their inquiries in a positive and efficient manner.ResponsibilitiesProvide outstanding support to Danish-speaking clients across various communication channels, including phone, email, and live chat.Manage customer inquiries related to products, services, and account issues with professionalism and care.Troubleshoot customer concerns and deliver timely and effective solutions to ensure satisfaction.Accurately document all customer interactions in the CRM system for streamlined follow-up.Collaborate with team members to maintain high service standards and enhance the customer experience.Identify opportunities for improving support processes and participate in discussions to optimize customer service.Stay updated on product offerings to provide relevant and accurate information to clients.RequirementsFluency in Danish and English, both written and spoken.Previous experience in customer support or a similar role is desirable.Strong communication and interpersonal skills.Proficient in problem-solving with a focus on customer satisfaction.Able to multitask effectively in a fast-paced environment.Familiarity with CRM systems and standard computer applications.Passionate about providing outstanding customer service and client support.BenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid TrainingFully Paid Relocation Package ( Flight, Airport Transfer And Hotel )Health InsurancePrivate Health Insurance2 Extra Salaries Per YearAnd Much More...