About
Kontakt.ioKontakt.io is building the platform that care operations run on.We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline.Trusted by leading U.S. health systems including HCA, Sutter Health, AdventHealth, Trinity Health, and the U.S. Department of Veterans Affairs — and backed by Goldman Sachs — we are scaling rapidly toward the next phase of durable, disciplined hypergrowth.We are hiring an Integration Clinical Engineer to make sure it doesn’t.Why this role is compelling. This is not a back-office integration role. This is a frontline execution role.You will work at the seam where hospital reality meets product ambition—where integrations either unlock real value or quietly break deployments. You will see firsthand how hospitals actually operate, not how diagrams say they should.This role has real leverage:Direct impact on successful deployments and customer trustDeep exposure to hospital IT, clinical workflows, and operational constraintsTight partnership with Deployment Project Managers and customer stakeholdersInfluence on how our product integrates, scales, and evolves in the fieldWhen integrations work, deployments accelerate and customers expand.When they don’t, nothing else matters.Why we are hiring an Integration Clinical EngineerAs Kontakt.io scales, integrations are no longer “one-off technical tasks.” They are core infrastructure.Hospitals expect our platform to integrate cleanly with EHRs, ADT feeds, nurse call systems, staff scheduling tools, and other clinical and operational systems—often under tight timelines and real clinical pressure.We are hiring this role to:Own integration quality during deploymentsReduce friction between hospital IT, clinical teams, and our internal teamsEnsure integrations reflect real clinical workflows, not just technical specsRaise the bar on how we design, test, and operationalize integrationsThis role exists to protect deployments from silent failure modes.Who this role is forThis role is for someone who is comfortable living between systems and people.You are technically strong, but you don’t hide behind documentation or APIs. You can sit with hospital IT, talk through constraints, and still translate that into concrete integration decisions.You understand that:Hospital systems are messy, political, and mission-criticalClinical workflows rarely match “standard” implementationsIntegration failures often show up as operational pain, not error logsYou take ownership. You follow issues to resolution. You don’t wait for perfect requirements. And you’re comfortable being the person everyone pulls into the room when something isn’t working.What you will ownYou will own the clinical and technical integrity of integrations during deployment, including:Hospital system integrationsIntegrating
Kontakt.io with hospital systems such as EHR/EMR, ADT, nurse call, staffing, and operational platformsSupporting and validating integrations using APIs, HL7, FHIR, or other healthcare data exchange methodsMapping real clinical workflows to system data flows and configurationsDeployment executionPartnering closely with Deployment Project Managers during implementationSupporting deployment planning, integration testing, go-live, and stabilizationParticipating in onsite or remote customer sessions as neededCustomer & clinical collaborationActing as a technical bridge between hospital IT, clinical stakeholders, and internal teamsExplaining integration behavior, limitations, and tradeoffs clearly and honestlyHelping customers understand how to operationalize integrations effectivelyTroubleshooting & improvementDiagnosing and resolving integration issues in production environmentsSupporting post-deployment optimization and expansion use casesDocumenting integration patterns, risks, and best practices for scaleInternal feedback loopProviding grounded feedback to Product and Engineering based on field realityHelping shape integration standards, tooling, and deployment playbooksImproving repeatability and reducing deployment risk over timeWhat success looks like (6–12 months)Integrations consistently work at go-live, not weeks laterDeployment teams rely on you as a critical execution partnerHospital IT teams trust
Kontakt.io’s integration approachIntegration-related deployment delays and escalations decrease materiallyIntegration patterns are documented, repeatable, and scalableProduct and Engineering decisions reflect real-world hospital constraintsWhat it takes to win hereExperience working with hospital IT systems or clinical environmentsHands-on integration experience (APIs, HL7, FHIR, or similar)Strong understanding of clinical and operational workflowsComfort operating in live hospital environments with real consequencesClear communication with both technical and non-technical stakeholdersBias toward ownership, follow-through, and pragmatic problem-solvingWillingness to travel to customer sites when neededBonus points for:RTLS, IoT, or healthcare operations technology experiencePrior deployment, implementation, or solutions engineering rolesBackground in biomedical engineering, health informatics, or healthcare ITIn shortIf you like working where:Software meets clinical realityIntegrations are mission-critical, not theoreticalExecution quality directly affects customer trustYou can see the impact of your work inside real hospitals—this role is built for you.
