Client Account Manager at PCS LLC. | Torre

Client Account Manager

Freelance
Recurrent
Compensation
USD20 - 3k/month
Non-negotiable
location_on
Remote (anywhere)
Posted about 2 hours ago

Responsibilities


Client Account Manager — Remote, Part-Time / Growing Portfolio: - TechPoweredWebsites.com is hiring an organized, responsive account manager to support our website clients as we grow. - You will serve as a client contact, keep account tasks moving, and collaborate with our development team. - This role starts when we acquire our first client and grows as we make sales. Responsibilities: - Answer client questions clearly and professionally. - Create, assign, and organize account tasks. - Follow up with teammates to keep work moving and identify blockers. - Keep clients informed about progress and outstanding requests. - Maintain accurate account notes, priorities, and task statuses. - Escalate technical questions or concerns when needed. Working with AI: - AI tools will be available to help draft responses and manage tasks. - You must review and validate AI output before sending responses or acting on recommendations. - You remain responsible for accuracy, tone, and follow-through. Compensation and workload: - $20 USD per assigned account per month. - Maximum portfolio of 150 accounts, totaling $3,000 USD monthly at that size. - Lifetime of account paid to account manager of $2/month no maximum amount. - Compensation grows with the number of assigned accounts; the maximum is not guaranteed starting compensation. - Most accounts are expected to require little ongoing attention, and many may need no action in a given month. - Support staff will assist if the workload becomes substantial. - If accounts begin requiring regular monthly work, we will review and revise the payment structure to reflect that workload. - This is an ongoing account management opportunity with variable activity, rather than a fixed full-time schedule. - Availability and client response expectations will be agreed upon before starting. What we are looking for: - Strong written English and professional client communication. - Excellent organization and reliable follow-through. - Ability to coordinate tasks across multiple accounts and teammates. - Comfort using AI tools while independently checking their work. - Experience in customer service, account management, or project coordination. - Familiarity with websites, CRMs, or task management software is helpful.
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