Head of People Operations, Europe at Neko Health | Torre

Head of People Operations, Europe

You'll shape the future of healthcare operations across Europe.
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Full-time

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Stockholm, Sweden
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Posted 4 months ago

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Job DescriptionWe are looking for a Regional Head of People Operations, Europe to lead People Operations, Employee Relations, Payroll, Global Mobility, and People Compliance for the Neko Health's business operations in Sweden and Europe. You will ensure operational excellence, alignment with collective agreements, and adherence to labour frameworks.Key Responsibility - People OperationsLead all People Operations activities for Europe , maintaining smooth, consistent, and compliant processes across the employee lifecycle. Ensure high data accuracy, documentation, and operational governance.Key Responsibility - Employee Relations (ER)Own ER case management, including disciplinaries, investigations, performance cases, and workplace issues. Ensure alignment with labour law and collective bargaining agreements. Partner with union representatives and maintain positive union relations. Coach managers on ER matters and proactively identify ER risks and work with regional People partners to manage and educate businessKey Responsibility - PayrollOversee Swedish payroll, benefits, pension schemes, and statutory reporting. Ensure accurate and compliant payroll processing in partnership with Finance.Key Responsibility - People ComplianceEnsure compliance with Swedish employment legislation and local regulatory requirements. Own policy governance, documentation, and GDPR/data privacy responsibilities for Sweden and Eeurope Maintain audit-ready processes and drive continual improvements.Key Responsibility - Employee RelationsLead the global ER framework, ensuring fair, consistent, and compliant case management. Provide senior guidance on disciplinaries, grievances, investigations, and performance matters. Build ER capability through training, playbooks, and governance structures.Experience and Skills10-12 years of strong People Operations leadership experience in Sweden. Deep understanding of Swedish labour law, collective agreements, and compliance frameworks. Proven ER experience, including working with unions. Strong payroll and benefits knowledge. Experience handling mobility and immigration processes.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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