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Responsibilities
About the RoleWe are expanding the internal IT function and hiring Service Desk/Support System Administrators. The role focuses on employee IT support, access management, and internal infrastructure operations.Key ResponsibilitiesProvide IT support to employees (remote and on-site)Manage user accounts, permissions, and system accessHandle onboarding and offboarding from the IT sidePrepare and configure employee workstationsManage IT equipment procurement, delivery, and inventoryTroubleshoot hardware, software, and system issuesMaintain IT documentation and asset recordsSupport internal tools (Google Workspace, Atlassian, GitHub)Assist with cloud access management (AWS / GCP / Azure basics)Participate in IT infrastructure and security improvementsRequirements3+ years in IT support / Service Desk / system administrationExperience with access management, onboarding, equipment provisioningExperience supporting macOS and WindowsUnderstanding of network basics (DNS, DHCP, VPN, TCP/IP)Experience with ticketing systemsBasic understanding of cloud platforms (AWS / Azure / GCP)Basic understanding of GitHub access managementExperience maintaining documentationUkrainian required, basic EnglishNice to haveExperience with MDM solutionsExperience with VPN or LDAPAdministration experience in Atlassian, GitHub, AWSInterest or experience in security topics (Zero Trust, access control, endpoint security)What We OfferCompetitive SalaryQuarterly BonusesUnlimited Paid Time OffUnlimited Paid Sick LeaveRemote & Flexible WorkingPrivate Medical InsuranceFinancial Support for Life EventsProfessional Development BudgetInternational ExposureRegular Company Events*Benefits may vary depending on location and contractual agreementRecruiting ProcessHR InterviewTechnical InterviewFinal InterviewBy submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.
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