You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Shared by 
9 days ago
Requirements and responsibilities
About TelnyxTelnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.About the TeamThe RevOps team owns the systems layer, operations & automation that supports Telnyx's growth engine. Historically, that meant administering 3rd party GTM tools used by humans: CRM, marketing automation, enrichment vendors, routing, campaign workflows, reporting, and vendor integrations.That operating model is changing. Telnyx is increasingly building AI agents and automation that interact directly with the GTM stack. The systems team now needs to support both human-facing workflows and bot-facing infrastructure: clean data, reliable integrations, durable automations, documented process, and scalable operating patterns.The RoleWe are looking for a TPM, GTM Systems to own and improve the operating layer behind Telnyx's revenue engine.This is a builder-operator role. You will not just maintain a queue of admin tickets. You will identify recurring friction, stabilize workflows, document how systems should work, and turn repeated manual work into scalable automation.You will work across RevOps, Sales, Marketing, Customer Success, Finance, and Engineering to keep the GTM stack reliable and optimal while helping the team transition from vendor-heavy, manual workflows toward owned systems and AI-powered automation.This role is ideal for someone who has lived inside GTM systems, understands how revenue teams actually operate, and is technical enough to connect systems, debug workflows, and partner with engineers without needing every problem handed off.What You'll DoLead cross-functional GTM systems programs from discovery through launch, adoption, and iterationTranslate business workflows into clear technical requirements, system designs, milestones, owners, risks, and success metricsPartner with RevOps, Engineering, Data, Sales, Marketing, CS, and Finance to modernize the GTM operating layerDrive programs around CRM architecture, routing, enrichment, handoffs, lifecycle automation, attribution, service order workflows, reporting dependencies, and AI-agent readinessIdentify where manual work, vendor glue, or unclear ownership should become durable automation or owned system logicDefine safe operating patterns for AI agents interacting with GTM systems, including data access, workflow permissions, approval gates, error handling, and auditabilityCreate documentation that makes systems understandable: current state, target state, business rules, dependencies, failure modes, launch plans, and open decisionsTriage systems requests at the program level: distinguish one-off fixes from structural process gaps or productizable automation opportunitiesManage vendor and tooling dependencies where they affect system architecture, reliability, cost, or roadmap decisionsEnsure GTM systems work ships with clear ownership, support paths, monitoring, and downstream reporting impact understoodWhat You'll Bring4+ years of experience in Technical Product Management, Revenue Operations, GTM Systems, GTM Engineering, or a closely related technical operations roleStrong hands-on experience with CRMs like Salesforce & Hubspot, and a solid understanding of the data models and software architecture they’re built on Experience building AI-native systems where LLMs or agents are first-class users of the product, not just features layered on top of a human workflowAbility to reason about agent-facing product requirements: context, tools, permissions, memory, workflow boundaries, human approval points, observability, and failure modesExperience leading cross-functional systems programs involving business stakeholders and engineering teamsExperience taking a lead technical role in software migrations involving critical end-user workflows with 0 down timeExperience debugging integrations, field sync issues, routing problems, campaign workflow failures, and broken handoffsComfort working with APIs, webhooks, automation tools, data flows, and technical documentationAbility to operate independently and thrive in ambiguous, fast-moving environmentsWhat Success Looks LikeIn the first 60 days, you will:Build a deep understanding of Telnyx’s GTM systems, customer lifecycle, data model, and revenue workflowsBuild your personal AI leverage layer: onboard an agent to Telnyx’s GTM context, teach it the relevant systems and workflows, and create reusable skills that increase the speed and quality of your product discovery, documentation, analysis, and executionMap the highest-leverage opportunities to modernize the CRM and GTM operating layer, with a bias toward areas where we can ship quickly and learn from real usageDeliver the first set of product requirements for CRM evolution, AI-agent workflows, data model improvements, or automation surfacesPartner with RevOps, Sales, CS, Finance, Data, Product, and Engineering to define and begin executing the first roadmap for AI GTM SystemsShip or directly drive early improvements to one or more high-friction GTM workflows, such as CRM data quality, routing, handoffs, reporting dependencies, service order workflows, or agent-assisted workEstablish feedback loops with users so shipped changes are measured, adopted, and iterated quicklyIdentify the next product surfaces where AI agents can safely reduce manual work and improve revenue-team effectivenessOver time, success means:Telnyx has a clear product roadmap for its AI-native GTM operating systemCRM, workflow, and automation investments are driven by user needs, business impact, and system scalabilityHigh-friction GTM workflows are continuously improved, shipped, measured, and iteratedRepeated manual work becomes owned system logic, durable automation, or agent-assisted workflowSales, Marketing, Customer Success, Finance, RevOps, and Engineering operate from cleaner data, clearer ownership, and more reliable systemsEngineers spend less time on reactive GTM systems issues because requirements, ownership, and operating paths are clearerAI agents and automation can depend on clean data, safe integrations, clear permissions, reliable workflow rules, and well-defined approval boundariesRevenue teams spend less time maintaining systems and more time acting on trusted customer intelligenceWhy This Role MattersTelnyx is building the next version of its GTM operating system: one where revenue teams and AI agents can work from trusted data, clear workflows, and safe automation surfaces.This role owns the product direction for that future. You will help turn fragmented GTM processes into durable systems, reduce manual work, and build the foundation for a more intelligent, automated, and scalable revenue engine.