Virtual Assistant (Client Success & Growth Specialist) | Torre

Virtual Assistant (Client Success & Growth Specialist)

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Freelance
Recurrent (~15 hours per week)
Submit your quote while applying (or, if you'd like more context, simply ASK).
location_on
Remote (for Colombia residents)
Remote (for Dominican Republic residents)
Remote (for Peru residents)
Remote (for Mexico residents)
flightsmode
Visa sponsorship: No
Posted over 1 year ago

Responsibilities


We are an East Coast company seeking a proactive, tech-savvy, and self-starting virtual assistant based in Colombia to join an elite vocal coaching and artist development brand that’s rapidly expanding. You must be within 2 hours of our time zone EST. This is not your average assistant job — you'll be at the heart of the music business and transforming this company from a high-end coaching studio into a full-fledged marketing agency that has multiple vocal coaches under our brand. We’re looking for someone who brings a positive attitude, a strong sense of ownership, and the drive to grow with a high-performing, creative team. Your role will blend client communication, marketing, admin support, AI implementation, and some personal assistance — all with one goal: to scale revenue, simplify operations, and build systems that run without constant oversight. You'll be working directly with a founder who has coached A-list celebrities, built six-figure programs, and now wants to empower other coaches while stepping into a visionary role. This is your chance to grow with a brand on the edge of something big. Key Responsibilities: • Client Communication Act as a concierge — handle texts, calls, and emails professionally and promptly to ensure a high-end, seamless client experience. • Google Ads Management Manage and optimize a \$300/month Google Ads budget to drive more consult bookings, reduce cost per lead, and improve ROI. • Client Acquisition & Retention Qualify leads, follow up with potential clients, maintain a waitlist, and convert prospects into paying students. • AI & Process Automation Research, suggest, and implement AI tools and automations that drive revenue and save time. • Social Media Management Create and schedule engaging content for Instagram, Facebook, and TikTok — with a focus on turning visibility into consults and course sales. • Personal Task Management Occasionally assist with personal admin tasks (e.g., calendar management, calling doctors’ offices) to free up the business owner’s time for high-impact activities. • Short-Term Vision Help fill all private coaching spots and gather enough committed clients to launch high-value group vocal coaching classes. • Long-Term Vision Help build scalable systems that support a vocal coach marketing agency model, including onboarding additional coaches under the brand and systematizing growth. You must: * Be highly proficient with ChatGPT and other generative AI tools. * Be super tech-savvy and able to teach yourself new platforms quickly (e.g., MyMusicStaff.com). * Take initiative to apply automation where it makes measurable business impact. * Constantly bring new ideas to increase efficiency, improve lead gen, and elevate client experience. Qualifications: * Fluent in English (written and spoken). * Familiarity with the American music industry. * Proven experience with Google Ads, lead follow-up, and CRM. * Social media savvy with content creation skills. * Tech-forward mindset with strong AI/automation curiosity. * Organized, detail-oriented, and flexible. * Able to document SOPs and create a training manual for future hires. * Honest, self-managing, and results-focused. Compensation: Hourly Rate: \$10/hour Hours: 15–20 hours per week to start Bonuses: \$100/month when revenue hits 1st goal for 3 months. \$200/month when revenue hits 2nd goal for 3 months. Additional consistency bonuses for 3 months in a row of each target. • Note: Targets are realistic and updated quarterly.

Indefinitely open

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