Join our Mexicali team! To succeed in this role, excellent communication skills are a must. In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.Customer Service Representative ResponsibilitiesMaintain a professional and friendly attitude towards customers at all timesCommunicate with customers through various mediums, including in-person, phone, and webBuild relationships with customers to ensure their satisfactionProvide prompt responses to customer inquiries and complaints, assisting to solve issuesMaintain records of customer interactions, including sales, comments, and complaintsCustomer Service Representative RequirementsExperience Customer Service RepresentativeProficient with computers and CRM softwareExcellent communication skillsMust be a team playerMust have flexible availabilityAs part of our team, you can expect:Competitive Remuneration & SalaryRecognition programs!Professional growth opportunities!Great work environment!For any inquiries, please feel free to contact us at (686) 980-0693 or (686) 227-8795.Join our team and be part of a supportive community that values growth, recognizes excellence, and fosters a vibrant work environment!We are located in Av. Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C.All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately.
