Latin America (100% Remote) · Full-TimeBuild the talent engine behind every great hire and every great retention story. You'll lead recruitment and staffer success end-to-end — attracting the right people, supporting them once they're here, and building the systems that make both possible at scale.ABOUT THE ROLEYou'll head up CAS's Talent function, reporting to the Director of Operations and owning two halves of the same equation: bringing in the right people, and making sure they thrive once they're hired. You'll set the recruitment strategy, run the funnel, and build pipelines for the roles that come up again and again — then turn around and design the programs that help staffers grow, perform, and stay.You'll lead the Talent team, partner with department heads on hiring plans, work with HR/Operations on the policies that shape a staffer's experience, and bring data discipline to all of it — tracking time-to-hire, retention, and performance trends, then using what you learn to keep tightening the system.This is a high-impact leadership role for someone who's done recruitment and people success before and wants to own both at the strategic level.The Ideal CandidateYou think in funnels and feedback loops — you don't just hire, you build the system that hiresYou've sat on both sides: recruiting top talent and helping them succeed once they're inYou can move from a workforce-planning conversation to a 1:1 coaching moment without losing the threadYou're data-driven but human-first — metrics inform you, but people decisions still need judgmentYou believe culture isn't a slogan; it's the sum of how leaders show up every dayWHAT YOU'LL OWNRecruitment Strategy & ExecutionBuild the engine that brings in great people.Develop and execute talent acquisition strategies that meet current and future staffing needsOversee the full recruitment lifecycle — job posting through onboarding — and own candidate experienceBuild and maintain pipelines for critical and recurring rolesSet and track recruitment KPIs (time-to-hire, source quality, offer acceptance)Staffer Success & RetentionHelp the people we hire thrive.Design and lead initiatives that help staffers excel and grow in their rolesMonitor performance, provide feedback, and design clear development pathwaysIdentify drivers of satisfaction, motivation, and retention — and act on themChampion a culture aligned with company values and high performanceTeam LeadershipLead the Talent team.Manage and develop the Talent team; set clear goals, provide mentorship, and grow the next leaderPartner with department heads to align hiring with workforce planningCollaborate with HR/Operations to ensure policies and processes enable successMeasurement & Continuous ImprovementLead with data; tune with judgment.Track and report on time-to-hire, performance trends, and retention metricsContinuously improve recruitment and staffer success processes based on data and feedbackSurface insights to the Director of Operations and broader leadership teamWHAT YOU'LL BRINGProven experience in recruitment leadership and employee success/engagement leadershipStrong interpersonal and communication skills; able to influence across levelsStrategic mindset paired with hands-on executionAbility to foster an inclusive, supportive, and high-performance work environmentComfortable working with data — KPIs, dashboards, retention analysesExperience leading and developing a teamConfident written and spoken EnglishPreferred (nice to have):Background in staffing, outsourcing, or BPO environmentsFamiliarity with ATS platforms (e.g., Ashby, Greenhouse, Workable)Experience scaling talent functions in a fast-growing company03 HOW WE WORKQuality: Structured processes, clear KPIs, and consistent candidate and staffer experiencesSecurity: MFA, least-privilege access, and secure file sharing are non-negotiableCollaboration: Slack/Zoom/Teams standups, shared dashboards, and predictable leadership cadenceWHY CAS IS DIFFERENTWe don't operate like a gig platform, a freelance marketplace, or short-term staffing. We're building a real company — and we invest accordingly. At CAS, you get:Career-level USD compensation based on experience and scope (leadership-level positioning for this role)Permanent remote work — done rightFull company equipment provided (laptop, monitor, accessories)15 days PTO annually + local holidays offGuaranteed annual increasesReferral rewards up to $1,000Monthly flexible stipend (CAS Flex Perks)Structured onboarding and supportA culture that actually shows upEMPLOYMENT & EXCLUSIVITYThis is a full-time leadership role based in the Latin America. Full-time exclusivity is required — candidates must not hold other part-time or freelance engagements once hired. Conflict-of-interest checks may apply.APPLICATION PROCESSApplication & PrescreeningLeadership AssessmentProfile and Pre-interview PreparationExecutive InterviewEmployment Offer and OnboardingREADY TO TAKE THE NEXT STEP? Your next big career move starts here.
