Requirements and responsibilities
Role OverviewAs a Client Development Specialist, you will support our recruiting and onboarding efforts by screening candidates, conducting virtual interviews, and helping new team members integrate into our culture. This is a remote / work from home position focused on communication, alignment, and thoughtful selection.What You Will DoRespond promptly and professionally to customer inquiries via phone, email, and textProvide accurate information regarding products, services, pricing, and company policiesResolve customer concerns and complaints efficiently while maintaining professionalismFollow up with customers to ensure satisfaction and issue resolutionIdentify customer needs and recommend suitable products or servicesPromote special offers, upgrades, or additional services when appropriateGenerate leads and support sales initiatives through customer interactionsBuild positive relationships with customers to encourage repeat business and loyaltyMeet or exceed sales goals, conversion targets, and customer satisfaction metricsWhat You Can Bring● Strong communication and interpersonal skills● Professionalism and reliability● Organization and attention to detail● Curiosity and a desire to understand people● Comfort interviewing and assessing talent● A mindset that values culture, growth, and potentialApplicable to All AO / Globe Life Roles● Reliable and predictable attendance● Ability to work full time or part time depending on role requirements● Professional communication and conduct● Commitment to helping families Make Tomorrow BetterHow We Support You● Recruiting training and mentorship● Supportive leadership and team collaboration● Opportunities for advancement● A culture built on growth, service, and integrityNote: You must be legally eligible to work in Canada and live in BC, AB, SK, MB, ON, NL in Canada
Optionally, you can add more information later (benefits, pre-screening questions, etc.)