Sales Support & Estimator Coordinator – Trades (CRM)Location: Remote (Work from Home)Schedule: Monday – Friday | 9:00 AM – 6:00 PM (PST, CST, EST)Compensation: $1,250 USD/month for the first 90 days / $1,500 USD/month after that.About the RoleThis is not a sit-back-and-wait sales support role. This is pipeline ownership in a high-velocity trades environment where speed and follow-up directly drive revenue. Leads are coming in, and if they’re not followed up fast and clean, money gets left on the table.If you’re sharp, organized, and relentless with follow-ups, you’ll thrive here. If you move slow or let deals slip through the cracks, this role will expose it quickly.This role owns the front end of the sales pipeline in a fast-moving trades environment, where speed, consistency, and follow-up directly impact revenue. You’ll manage inbound leads, outbound follow-ups, estimate coordination, and CRM accuracy to ensure every opportunity is touched, tracked, and moved forward.By keeping the pipeline clean and active, you enable sales teams to focus on closing while eliminating missed revenue due to delays or poor organization.What You'll Actually DoOwn speed-to-lead and outbound follow-up for every inbound lead and estimate requestBuild estimate support packets, proposals, job notes, and pipeline updates for the sales/estimating teamLock in appointments, site visits, estimate reminders, and proposal send-outsWake up dormant leads, chase unsigned proposals, and keep the pipeline cleanKeep CRM/job-management systems tight so no damn revenue opportunity slips throughExpectationsMaintain fast speed-to-lead response times on all inbound inquiries and estimate requestsExecute consistent high-volume follow-ups (50+ per week) without pipeline leakageKeep CRM/job management systems fully updated (notes, stages, tasks, proposals) at all timesEnsure no missed opportunities by tracking, chasing, and advancing every leadSupport estimating and sales teams with accurate, timely proposal and job documentationManage scheduling, reminders, and proposal delivery with precision and urgencyCommunicate clearly and confidently with prospects, customers, and internal teamsTake full ownership of pipeline cleanliness, organization, and movementRequirements2+ years of experience in inside sales, service coordination, dispatch, estimating support, or contractor office supportProven ability to handle 50+ lead follow-ups per week or 20+ proposals/quotes per month2+ years of experience with platforms such as ServiceTitan, Jobber, Housecall Pro, Buildertrend, HubSpot, or similarExperience supporting $100k+ per month in pipeline activity related to quoting or biddingAbility to pass a live call simulation and written accuracy exercise at 85%+BenefitsFaster Hiring Process: We move quickly, communicate clearly, and don’t leave candidates guessingBetter Role Matching: You’re placed in roles where you can actually perform and grow, not just fill a seatReal Upside: Strong performers unlock raises, long-term stability, and future opportunitiesWork With U.S. Operators: Direct exposure to franchise owners and operators focused on growth and executionReal Ownership: Your work directly impacts operations. Less bureaucracy, more responsibility from day oneMulti-Location Exposure: Work across multiple franchise locations and learn how scalable operations actually runRequirementsProfessional home office setup and reliable internetIntroductory video submission required as part of the recruitment process
5 months ago