Revenue Operations Manager at Palette Media | Torre

Revenue Operations Manager

You'll build and scale RevOps from scratch, defining the future of revenue in the creator economy.
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Full-time

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Emma of Torre.ai
29 days ago

Requirements and responsibilities


About the JobPalette is a fast-growing startup at the center of the creator economy. Our team of 80+ is working towards defining the standard for talent management and marketing in an era of new media dominated by digital-first entertainers.Our management infrastructure mirrors the depth of attention given to the world’s biggest cultural and entertainment icons, and previously reserved for artists in traditional arenas of entertainment. Today, it services a roster of 200+ creators and influencers with a combined following of 1B+ serving over 45.8B impressions monthly. Our creators have starred in Super Bowl commercials, launched national brands, and have been featured in nearly every major publication.Our marketing agency executes strategy for some of the most influential brands and organizations in the world, including: The Biden White House, Amazon, simplehuman, and the Gates Foundation. 42% of Americans under the age of 40 are no longer accessible through traditional marketing channels – we enable organizations to speak to those audiences. Our marketing team has been recognized with 5 Shorty Impact Awards, and has advised three US Presidents on the future of the internet.About the RoleWe’re hiring our first Revenue Operations leader—a highly strategic and hands-on operator who will build and scale our RevOps function from the ground up. This is a department-of-one role (for now) with significant ownership and visibility across the organization. You’ll partner closely with Sales, Talent, Partnerships, Finance, and Leadership to bring structure, clarity, and scalability to how we generate and manage revenue.You’ll own HubSpot, define our revenue data model, improve pipeline visibility, and create the operational backbone that enables smarter, faster decision-making. This role is ideal for someone who thrives in 0→1 environments, enjoys building systems from scratch, and has experience navigating the nuances of the entertainment / creator ecosystem.ResponsibilitiesRevenue Systems & InfrastructureOwn and optimize HubSpot (CRM architecture, workflows, automation, integrations)Design and implement scalable processes across the full revenue lifecycle (lead → deal → revenue)Evaluate and manage additional tools across the GTM stack (e.g., attribution, forecasting, reporting)Data & AnalyticsDefine and maintain a clean, reliable source of truth for revenue dataBuild dashboards and reporting to track pipeline health, conversion rates, deal velocity, and revenue performanceTranslate data into actionable insights for leadership and GTM teamsPipeline & ForecastingEstablish forecasting methodologies and pipeline management best practicesIdentify gaps and inefficiencies in funnel performance and drive improvementsPartner with leadership on revenue planning and goal-settingCross-Functional AlignmentAct as the connective tissue between Sales, Talent, Partnerships, and FinanceStandardize processes and definitions across teams (e.g., stages, KPIs, attribution)Support compensation planning, territory design, and performance trackingBuild & Scale RevOpsCreate the RevOps roadmap and prioritize initiatives based on business impactLay the foundation for future team growth (hiring, tooling, processes)Bring structure to a fast-moving, sometimes ambiguous environmentQualificationsCore Experience5–10+ years in Revenue Operations, Sales Operations, or related rolesExperience as a foundational or early RevOps hire (or operating with high autonomy)Deep hands-on experience with HubSpotStrong data fluency—comfortable working with datasets, building reports, and identifying trendsExperience designing dashboards and forecasting modelsFamiliarity with integrations and data flows (without needing to be a full engineer)Background in entertainment, media, talent management, or creator economy preferredBuilder mindset: you like creating order from chaosStrategic but willing to executeStrong cross-functional communicator who can influence without authorityComfortable being a team of one while building toward something biggerThe following skills are not required, but a plus:Experience with tools like Salesforce, Looker, Tableau, or similar analytics platformsExposure to commission planning and incentive designExperience supporting hybrid revenue models (services + partnerships + talent)
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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