Merchant Collections Program Manager at Affirm | Torre

Merchant Collections Program Manager

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Full-time

Legal agreement: Employment

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Hybrid (United States)
Hybrid (Canada)
Posted almost 6 years ago

Responsibilities


• Manage collections efforts for merchants with past due balances. Assess likelihood of loss and determine appropriate engagement and negotiations on payments. • Collaborate with Analytics and Risk teams on improvement to our Collections strategy. • Negotiate payments and settlements with merchants. • Collaborate with Analytics and Accounting teams on merchant loss forecasting, allowance for losses and loss recognition. • Work with vendors to supplement internal collections efforts. • Provide regular reporting on Collection efforts and KPIs.