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About the CustomerOur client is a global leader in electronic signature technology and agreement solutions, helping organizations connect and automate how they prepare, sign, act on, and manage agreements. Their highly reliable production software environments are at the heart of their business, powering secure and efficient digital workflows for customers worldwide.The TeamOur team tackles complex global challenges with innovative solutions that impact millions of people and businesses daily. We focus on building scalable, reliable, and secure systems. We value diverse skills and welcome individuals who are eager to learn, grow, and thrive in a collaborative environment.The RoleWe are seeking an Operations Engineer passionate about system operations, troubleshooting, and automation. In this role, you’ll:Support and maintain our infrastructureResolve operational issuesContribute to process improvements and automationThis is a fantastic opportunity for someone with a solid technical foundation, a desire to learn, and a drive to make an impact in a dynamic and supportive team.Key ResponsibilitiesSystem Monitoring & Support: Monitor system health and performance, respond to alerts, and resolve issues to ensure reliable operations.Documentation: Develop and maintain technical documentation, including runbooks and standard operating procedures (SOPs)Operational Tasks: Perform software updates, system patching, and manage user accessAutomation: Identify opportunities for automation and contribute to scripting and tools development under guidanceCollaboration: Work with team members to ensure operational best practices are followed and continuously improved.What You BringTechnical Skills:Basic Linux and/or Windows administration with troubleshooting abilitiesExposure to scripting or programming with Python and BashExperience with cloud platforms (Azure preferable, but also AWS is taken into consideration)Awareness of monitoring and alerting tools (e.g., Prometheus, Grafana)Basic networking knowledge (IP addresses, DNS, troubleshooting)Basic Qualifications4+ years in IT, system administration, or related fieldFoundational knowledge of operating systems, networking, or cloud technologiesExperience with monitoring, logging, or cloud platformsExposure to automation tools or practicesFamiliarity with version control systems (Git) is a plusPassion for technology and solving real-world problemsWhy Join Us?You’ll build a strong foundation in operations engineering while working alongside experienced professionals. We offer mentorship, hands-on experience, and opportunities for career growth. If you’re excited about learning new technologies, improving systems, and contributing to meaningful projects, we want to hear from you!NB! Working hours: 05:00 am –13:00 CET, Monday to Friday — availability during these hours is mandatory. This corresponds to 00:00–08:00 BRT (Brazil), 23:00–07:00 COT (Colombia), and similar overnight/early-morning hours across the Americas.NB2! The role is planned as an initial 6-month engagement, with the opportunity to continue beyond this period depending on the project’s needs and progress.We offer*:Flexible working format - remote, office-based or flexibleA competitive salary and good compensation packagePersonalized career growthProfessional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)Active tech communities with regular knowledge sharingEducation reimbursementMemorable anniversary presentsCorporate events and team buildingsOther location-specific benefits*not applicable for freelancers
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