Senior CRM Data Analyst / Customer Intelligence Analyst at Lovas IT | Torre

Senior CRM Data Analyst / Customer Intelligence Analyst

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Freelance
Recurrent
Provide your expected compensation while applying
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Remote (anywhere)
Shared by
Raul Vasquez P.
2 days ago

Responsibilities


Key ResponsibilitiesOwn customer data insights, data quality, and CRM performance analysisWork extensively with Salesforce Data Cloud (D360)Monitor customer data quality, identity resolution, segmentation & profile unificationInvestigate data inconsistencies and audience/reporting discrepanciesAnalyze customer behavior, engagement, retention & purchase trendsSupport CRM personalization, audience segmentation & customer analyticsAnalyze digital customer behavior using Adobe AnalyticsBuild and maintain Tableau dashboards and automated reportsPartner with CRM, E-commerce, Product, Digital & Data Engineering teamsTranslate complex technical findings into business-friendly insightsMust HaveAdvanced hands-on Salesforce Data Cloud (D360)Strong customer data model & identity resolution knowledgeSalesforce Marketing Cloud (SFMC)Advanced Adobe AnalyticsAdvanced TableauStrong SQL with large-scale customer datasetsSnowflake / Data Warehouse experienceExcellent stakeholder management & communication skillsPrimary & Mandatory Technologies: Salesforce Data Cloud (D360), Salesforce Marketing Cloud (SFMC), Adobe Analytics, Tableau, Strong SQL, Snowflake / Data Warehouse experience.