Our mission is to create exceptional experiences for our customers that help them achieve their dreams, and we seek extraordinary individuals with the talent and passion to help us bring those dreams to life.We are currently looking for a QC Program Manager to join our Risk and Compliance team.Job SummaryThis position’s primary focus is to manage the day-to-day complex functions of the Bank’s residential loan Quality Control (“QC”) Program to help ensure the Bank is complying with various lending-related state and federal regulations as well as Government Sponsored Enterprise (“GSE”) / Investor and Bank guidelines and policies.What you can expect to work onPerform QC liaison responsibilities between third-party QC providers and NASB management, including the following:Prepare monthly orders and upload documentation to third-party portals;Review third-party findings and prepare exception reconciliation report, including documenting findings and trends, rating risk and proving input based on experience and analysis, while identifying root cause and developing a plan for remediation.Communicate third-party findings to NASB management;Review and disposition management responses; andPrepare monthly defect rate calculation and trending analysis.Ensure reviews are performed in a timely manner in accordance with the Bank’s QC Compliance Program, policies and procedures, state and federal regulations and GSE / Investor guidelines.Maintain and update various logs and QC databases to meet departmental and auditing requirements.Assist with HMDA data integrity analyses, assist with the annual HMDA submission process, and assist with CRA compliance efforts.Assist the Vendor Management Office as needed with initiatives derived from the onboarding and/or management of new and existing vendors.Assist the Chief Information Security Officer (“CISO”) with annual updates to the Business Continuity Plan (“BCP”) and participate in quarterly tabletop exercises as needed.What you offer usAny combination of education and experience providing the required skill and knowledge is qualifying.Bachelor’s degree (B.S. / B.A.) from an accredited educational institution preferredAt least four (4) years in Quality Control or Residential Mortgage Operations (knowledge of underwriting, processing, closing and originations) with at least one (1) year in Quality Control and / or equivalentExtensive and well-versed understanding of state & federal regulations (including but not limited to: RESPA-TILA, HMDA, Fair Lending, ECOA, and FDPA (Flood)Strong knowledge of Fannie Mae (FNMA), Freddie Mac (FHLMC), Federal Housing Authority (FHA) and Veterans Administration (VA) Agency guidelines as well as Investor and NASB GuidelinesOther Skills & Knowledge:Demonstrated sound judgment in assessing the significance and relevance of identified compliance risksMaintaresenting the Bank with honesty and integrityPractice discretion with regard to customer and employee confidential informationAbility to maintaurity and judgment, even while faced with oppositionDemonstrated ability to multi-task while maintaining a high degree of accuracyAbility to handle a heavy workload and meet deadlines with limited supervisionTeam-oriented and flexibleThorough understanding of underwriting policies and procedures including investor guidelines and regulatory updatesThe ideal candidate will have a proficient understanding of HMDA and Community Reinvestment Act (“CRA”) ComplianceFamiliar with all functional areas of mortgage lending and related laws, regulations and guidelines, including mortgage loan processing and underwritingExcellent working knowledge with Microsoft OfficeExperience with Encompass LOS preferredExperience in building report trending and metrics preferredFamiliarity with loan application and closing documentation requiredUnderstanding of best practices in the QC / compliance fieldWhat we offer youNASB offers competitive compensation and excellent benefits packages, including:Comprehensive health insurance (medical, dental, and vision coverage)401(k) retirement plan with a 50% employer match on the first 6% of your contributionGenerous paid time off (PTO) including 11 holidays, your birthday, and volunteer timeExclusive mortgage and banking benefits.Employee referral bonusesInternal training and development programs to help reach your career goals.This position will be based out of our headquarters office, with flexibility for remote work one to two days per week.
4 days ago