RWS Freight is seeking a motivated Freight Broker Agent or Shipper Sales Agent to help grow our customer base and develop long-term relationships with shippers.
Requirements and Responsibilities:
- Previous freight brokerage, logistics sales, transportation sales, or shipper acquisition experience is preferred.
- Prospect and contact potential shippers through cold calling, email outreach, and other professional sales methods.
- Identify and qualify companies that regularly ship freight and may need transportation services.
- Build and maintain strong professional relationships with shippers and potential customers.
- Ask effective discovery questions to understand the shipper’s freight volume, lanes, equipment needs, shipping frequency, and transportation challenges.
- Request and collect the necessary information to prepare freight quotes.
- Follow up consistently with prospects and maintain accurate records of calls, emails, follow-up dates, quotes, and sales opportunities.
- Update all leads, prospects, and customer activity in the company’s CRM or Lead and Load Tracker.
- Use company-provided tools, including DAT, AscendTMS, Google Workspace, RingCentral, and other authorized systems.
- Communicate professionally with customers, carriers, dispatch, and management.
- Protect confidential company information, shipper data, pricing information, login credentials, and customer records.
- Follow all RWS Freight sales procedures, compliance requirements, and company policies.
- Must have reliable internet access, a computer, and a professional work environment.
- Must be self-motivated, organized, dependable, and comfortable making outbound sales calls.
- Strong English communication skills are required.
- Compensation structure and additional employment details will be discussed during the interview process.
- Candidates with proven experience acquiring shippers or generating freight brokerage business are strongly encouraged to apply.
