Product Support Analyst 3

LanceSoft, Inc.

Emma

Full-time

Legal agreement: To be defined

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Remote (for United States residents)

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3 months ago

What You’ll Do:Provide production support, incident management, and troubleshooting for large-scale applicationsWork directly with business users, stakeholders, and technical teams to resolve application issuesAnalyze business requirements and translate them into functional solutions and testing scenariosCreate and maintain user documentation, knowledge base articles, and training materialsCoordinate activities across stakeholders, vendors, and technology teams⚠️ Eligibility: Previous state client experience mandatoryAre you an experienced Product Support Analyst with strong production support, incident management, troubleshooting, and stakeholder coordination experience?

User since: Aug 2026

About LanceSoft, Inc.:

LanceSoft provides Global Workforce Solutions, connecting the world's best talent with the right opportunities. Operating across 6 continents and 50+ countries, LanceSoft is built on four guiding pillars: Purpose, People, Performance, and Partnerships.

mission:

To connect the world's best talent with the right opportunities globally.

Reputation:

Jobs posted: 10

Candidate review speed: ~16 hours

Signalers: 29

Domain created: Feb 2000

www.lancesoft.com/jobs

learn more about LanceSoft, Inc.

Product Support Analyst 3

Emma

Responsibilities

Skills wanted:

Language(s) required: