Product Support Analyst 3

LanceSoft, Inc.

Emma

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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

Remote (for United States residents)

Shared by

30 days ago

What You’ll Do:Provide production support, incident management, and troubleshooting for large-scale applicationsWork directly with business users, stakeholders, and technical teams to resolve application issuesAnalyze business requirements and translate them into functional solutions and testing scenariosCreate and maintain user documentation, knowledge base articles, and training materialsCoordinate activities across stakeholders, vendors, and technology teams⚠️ Eligibility: Previous state client experience mandatoryAre you an experienced Product Support Analyst with strong production support, incident management, troubleshooting, and stakeholder coordination experience?

User since: Aug 2026

Reputation:

Signalers: 1

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Product Support Analyst 3

Emma

Responsibilities

Skills wanted:

Language(s) required:

Shaik Rasool

Shaik Rasool

Admin access needed