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10 days ago
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Requirements and responsibilities
We are a fast-growing ecommerce lifecycle marketing agency looking for highly detail-oriented and technically skilled Klaviyo experts to support our Lifecycle Marketing team on an hourly contract basis.This role is ideal for someone who loves the technical side of retention marketing and takes pride in building clean, accurate, error-free and complaint email and SMS experiences inside Klaviyo.You will work alongside Strategists, Specialists and Designers, and Client to help execute campaigns and automations for leading DTC ecommerce brands.About the RoleAs a Lifecycle Technical Specialist, you will be responsible for the technical execution, QA, scheduling, and deployment of email and SMS marketing initiatives across multiple ecommerce clients.This is not a strategy or copywriting role. We are looking for someone who is exceptionally strong in the operational and technical side of Klaviyo execution and can consistently deliver accurate, polished work with minimal oversight.This is a remote, contractor position with flexible hourly work based on client workload and project needs.ResponsibilitiesBuild and format emails inside Klaviyo using provided creative assets, copy and brand guidelinesConfigure and deploy SMS campaigns and automationsBuild and maintain Klaviyo flows and automation logicSet up triggers, splits, filters, delays, and conditional logicQA campaigns and flows for accuracy before deploymentTest mobile and desktop rendering across devices and inboxesConfigure dynamic content blocks, product feeds, and personalized contentBuild and troubleshoot audience segments and listsImplement hide/show logic and conditional content within emailsSchedule and deploy campaigns and flows accurately and on timeEnsure all links, tracking, personalization, and assets function properlyCollaborate closely with Lifecycle Marketing Strategists and SpecialistsMaintain organization and documentation across multiple accounts and deliverablesRequirementsRequired Experience3-5 years of hands-on experience working in KlaviyoExperience supporting ecommerce and DTC brandsStrong understanding of lifecycle marketing operations and executionExperience building both campaigns and automated flows in Klaviyo, Attentive and other ESPsExperience with SMS marketing execution inside Klaviyo, Attentive and other ESPsTechnical SkillsDeep understanding of Klaviyo flow logic and automation structureStrong knowledge of: Conditional splitsTrigger filtersDynamic product feedsSegmentationHide/show logicDynamic variables and personalizationEmail rendering best practicesComfortable troubleshooting technical issues independentlyFamiliarity with HTML/CSS for email is a strong plusExperience with Shopify integrations is preferredSoft SkillsExtremely detail-oriented and organizedAble to follow processes and QA standards consistentlyStrong communication skills in EnglishReliable and responsiveComfortable working in a fast-paced agency environmentAble to manage multiple projects and deadlines simultaneouslyWhat Success Looks LikeEmails and flows are built accurately with minimal revisionsCampaigns deploy on time and error-freeQA issues and mistakes are proactively identified before launchAgency Lifecycle Strategists and Specialists are able to spend more time on strategy, copy, and client communication because execution is dependable and efficientClients experience smooth, polished delivery and operational excellenceBenefitsThis is an independent contractor engagement and does not include employee benefits, paid time off, holiday pay, bonuses, equity, or other employee-related programs.Anticipated hours 20 up to 40 per week (dependent upon the organizational/ departmental needs).Must be available during 9AM - 5PM EST hours.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)