Implementation Project Manager - Accounting at National Information Solutions Cooperative (NISC) | Torre
Implementation Project Manager - Accounting
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National Information Solutions Cooperative (NISC)

Implementation Project Manager - Accounting

National Information Solutions Cooperative (NISC)
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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Remote (for NISC Location residents)
Remote (for Virtual residents)
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Posted over 2 years ago

Requirements and responsibilities

National Information Solutions Cooperative (NISC) is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering and operations. NISC is ranked in ComputerWorld’s Best Places to Work survey for twenty consecutive years. We are looking for an Implementation Project Manager with a strong background in Accounting practices and Project Management. As a member of our team, you will be responsible for managing Financials software implementations for our Member/Customers. This role requires effective customer interaction, project management skills, and the ability to provide application support, conduct training, and respond to questions regarding the software application and the conversion process. If you are passionate about delivering superior customer support and have the necessary skills and experience, we encourage you to apply! Responsibilities: - Prepare and monitor the Project Plan. - Determine expectations and timelines of the Member’s conversion process. - Compile and analyze business requirements and evaluate Member/Customers’ operational processes to prepare for software application conversions. - Provide superior customer support to internal and external customers in all encounters. - Communicate with all parties involved in the enterprise implementation. - Perform on-site training or deliver remote application training to Member/Customers. - Design and implement system set-up configuration independently, facilitate and follow-up with difficult application requests, and convey customer feedback to development staff. - Complete required conversion documents and utilize support tools and best practices as directed. - Validate and audit the accuracy of converted data, which includes reconciling converted totals and month-end balancing. - May be called upon to assist in other implementation areas and design teams - Prepare materials and deliver learning courses. - Participate in testing of new product development or enhancements. - Up to 30% travel to customer sites, as necessary, to meet the business objectives. - Share after-hours support rotation.
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