Enterprise Customer Implementation Specialist - US at Sprinto | Torre

Enterprise Customer Implementation Specialist - US

You'll transform GRC for enterprise leaders and shape our product.
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Full-time

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Remote (for India residents)
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Posted 6 months ago

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About the Company Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 250+ employees & helping 2500+ Customers across 75+ Countries. We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding, including our latest Series B round.The role As an Enterprise Technical Account Manager (TAM), you won’t just be implementing a product; you’ll be the key partner guiding our customers through a transformative organisational change. Many of our enterprise customers are moving from a manual, time-intensive process to their very first GRC platform. Your role is to be the trusted advisor, helping them understand the full potential of Sprinto while managing the project to meet their immediate business priorities.What You’ll DoOwn the Onboarding Journey: Lead the implementation and onboarding of our US-based Mid-Market and Enterprise customers. You’ll be the single point of contact, ensuring a seamless and successful adoption of the Sprinto platform.Drive Strategic Transformation: Partner with senior leaders—CXOs, founders, and security heads—to understand their business objectives and architect a GRC strategy that aligns with their goalsBalance Vision with Execution: Help customers see the long-term vision and potential of our platform, from powerful integrations to API-driven workflows, while keeping the implementation focused on immediate, high-impact wins.Be the Voice of the Customer: Act as the critical link between our customers and our internal teams (Product, Engineering, and Sales), translating customer feedback into actionable insights that directly influence our product roadmap.Solve Complex Challenges: Proactively identify and resolve technical and process-related issues, ensuring a frictionless experience for our customers.
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