Senior Field Applications Specialist - Michigan/Ohio at Danaher | Torre

Senior Field Applications Specialist - Michigan/Ohio

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Full-time

Legal agreement: To be defined

Base compensation
USD80k - 90k/year

+ Health insurance

location_on
Remote (for Detroit, Michigan, United States residents)
Remote (for Dayton, Ohio, United States residents)
Remote (for Cincinnati, Ohio, United States residents)
Remote (for Cleveland, Ohio, United States residents)
Posted over 2 years ago

Responsibilities


- Beckman Coulter Diagnostics has been dedicated to advancing and optimizing the laboratory for over 80 years. - The company is committed to building a culture that celebrates diversity and supports the career growth of its associates. - Beckman Coulter Diagnostics is part of a community of six fellow Diagnostics Companies at Danaher, working together to improve patient lives with diagnostic tools. Beckman Coulter Diagnostics is seeking a Senior Field Applications Specialist to join our team. This full-time position is responsible for the validation of new Chemistry and Immunochemistry instrument installations to ensure they meet Beckman Coulter and customer stated requirements. The role is fully remote and located in Ohio, Michigan, Indiana, Kentucky, and West Virginia. The successful candidate will work closely with the customer Key Operator during validation to reinforce training and ensure customer staff is properly prepared to use and maintain instrumentation. The Senior Field Applications Specialist will also address customer questions and concerns regarding instrument operation and assay performance, working closely with cross-functional teams including Tech Support, Field Service, Sales, and Customer Training. This role offers the opportunity to drive revenue growth through determining assay growth opportunities while working with customers. Responsibilities: - Ensure customer is properly prepared for validation and meeting milestones for established implementation timeline and assess customer key operator performance and knowledge. - Complete validations studies on instrumentation including, but not limited to instrument set-up, calibration, precision studies, and method comparisons. - Provide both onsite and remote phone support to customers for assay and QC related questions and provide onsite training for proper operation of instrumentation. - Drive revenue growth through determining assay growth opportunities while working with customers.