Business Operations & Systems Manager at The Tantra Institute | Torre

Business Operations & Systems Manager

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Freelance
Recurrent
Compensation
USD1k - 1.5k/month
Non-negotiable
location_on
Remote (for Colombia residents)
Remote (for Peru residents)
Remote (for Argentina residents)
Remote (for Ecuador residents)
flightsmode
Visa sponsorship: No
Posted about 1 year ago

Responsibilities


* Optimize existing SOPs to improve efficiency and consistency across the organization. * Translate Founder visions into actionable plans and ensure their execution. * Develop, implement, and maintain SOPs across all departments. * Systematize and document workflows for marketing, administration, customer service, event logistics, and facilitator onboarding. * Coordinate internal projects and cross-functional initiatives to keep teams aligned and on track. * Optimize and manage technology platforms including ClickUp (project management), Go High Level (CRM, funnels, automations), Mailchimp (email marketing, automations), Eventbrite (ticketing), Google Suite (docs, sheets, drive, calendar), and Slack (team communication). * Introduce and implement AI tools and automations, such as ChatGPT, Zapier, and native integrations, to reduce manual workload. * Identify inefficiencies and recommend scalable solutions. * Support leadership with reporting, metrics tracking, and special projects.