Please note that this is a Freelancer role.ResponsibilitiesPre-sales consultationYou will support our sales team during pre-sales to understand the customer needs and work out a plan to implement our services and solutions to help mitigate their problems.Uncover business problemsAcquire and examine customer needs and requirementsDevelop an initial view of the solutionPrepare software presentation and demonstration that specifically address the customer problemsDefine detailed project implementation plansSoftware implementationYou play a critical role in ensuring the implementation project is rolled out according to plan.Business analysis and mappingSystem installation and configurationData migrationEnd-user onboarding and trainingUser acceptance testingPost-implementation supportYou understand that maintaining a healthy relationship with customers post-implementation is critical, and sometimes, issues do arise.You don't mind supporting customers whenever needed and being proactive in ensuring issues are promptly resolved and customers are happy.Diagnose, research, and analyse issues related to the platform, software functionality, configuration, and dataRespond promptly to customers' queries and feedbackDiligently walk customers through a series of actions to resolve issues and advise improvementsFollow up with customers to ensure all issues are fixedRequirements3-5 years experience in Infor Sunsystems application consultingFluent in English and Khmer.Khmer citizen.An infinitely curious and open mind to learn and grow.Adoption of our core values.Excellent problem-solving, negotiation, and interpersonal skills.Effective in time management and task prioritisation.A genuine passion for delighting customers and willingness to travel for work.A risk-taker who can work independently and can tolerate stressful workloads.What’s TRG International offering to you?Competitive salary packageCollaboration with our diverse and inclusive TRG community, including colleagues working from anywhere across the globe.Strong culture supporting your learning, development, and growth.Participation in multiple (12+) networking, collaboration, learning, and training events each month.Training and certification support.Free access to our library (1000+ books and still counting), multiple online training portals/ universities/ academiesGet coached by TRG’s founder and CEO or other experts in our coaching and mentoring network.Our recruitment processApply by clicking on 'Apply for this job' --> Do the Pre-hire assessments (received via email right after your application submission, please complete them within 3 days) --> 1st Interview with HR Team --> 2nd Interview with Line Manager --> OfferAbout TRG International TRG International is a global market leading professional services firm, focused on delivering technical excellence. We believe that with the right IT solutions working quietly in the background, our customers can be free to focus on their core business.

SunSystems Application Consultant (Khmer-Speaking)

Emma

Responsibilities

Skills wanted:

Language(s) required:

Alvaro Bi03943

Alvaro Bi03943

About TRG International:

www.trginternational.com/

Admin access needed