Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive.Why Are We HiringBeing a professional is hard. Not only do you need to be an expert in your field but you then need to worry about how you communicate, manage your time, store and share information, keep your data secure, make your tooling reliable, and a million other details.About the Team and JobTo achieve the dream of allowing professionals to focus on what they love Filevine products need key features. They need to be reliable, scalable, performant, cost effective, secure and they need to have a way to recover in the event of a disaster.The Reliability team is responsible for thinking through these problems and engineering solutions to them.As a Site Reliability Engineer you will be embedded with a cross functional team who has key responsibilities for certain portions of our systems. Over the course of the first year you will gain the valuable context needed to be truly effective and move at speed in the Filevine environment.What will you do?Own platform reliability, availability, and performance.Build AWS infrastructure using Terraform and Infrastructure as Code.Develop CI/CD pipelines, monitoring, and automation.Define SLOs, SLIs, and error budgets.Lead incident response and continuous reliability improvements.Mentor engineers and participate in a 24/7 on-call rotation.What you will bring8+ years in Software Engineering, Infrastructure, or Operations.4+ years of Site Reliability Engineering experience.Strong AWS experience (EC2, ECS/EKS, VPC, Route 53, IAM, Lambda, S3, CloudWatch).Expertise with Terraform, CI/CD, observability, automation, and scripting (Python, Bash, or PowerShell).Experience supporting highly available, low-latency production systemsNice-to-HaveAmazon Connect, Twilio, SIP/RTP, or other VoIP platforms.Knowledge of voice quality metrics (MOS, jitter, packet loss).Experience with SOC 2, HIPAA, or FedRAMP environments.Azure or GCP exposure.Company PerksCompetitive compensation and benefits packageOpportunity to learn from a dedicated leadership teamDynamic, rapidly growing company, focused on helping organizations thrive100% remote work environment for engineersHackathons for innovationThe base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.Cool Company Benefits:A dynamic, rapidly growing company, focused on helping organizations thriveMedical, Dental, & Vision Insurance (for full-time employees)Competitive & Fair PayMaternity & paternity leave (for full-time employees)Short & long-term disabilityOpportunity to learn from a dedicated leadership teamTop-of-the-line company swag