E-Commerce and Digital Marketing Assistant at Virtual Staff 365

Our client is an agile manufacturer and wholesaler of premium Australian pet treats. They supply major national retail pet stores and operate a rapidly growing direct-to-consumer e-commerce platform.They are now seeking to hire an E-Commerce and Digital Marketing Assistant to manage day-to-day online operations and accelerate digital growth.Job ResponsibilitiesE-Commerce and Marketplace ManagementMaintain product listings, web content, pricing updates, and promotions across Shopify, WooCommerce, and WordPressSupport administration for Amazon Vendor Central and Mirakl marketplace platforms including catalogue updates and performance reportingPrepare regular e-commerce performance reports covering website sales, campaign activities, customer data, and paid media resultsDigital Marketing and Campaign ExecutionBuild and schedule targeted email marketing campaigns, audience segments, and automated flows using Omnisend or GetResponseManage customer data list hygiene, segmentation, and reportingSupport approved Meta and Google Ads campaigns through routine setup, ongoing optimization, reporting, and performance trackingCreate basic visual campaign assets using Canva and maintain marketing promotional calendarsSales and Administrative SupportConduct daily outbound calls to follow up with warm sales opportunities and ensure clients have received orders or product samplesAssist with basic invoicing and purchase administration within Xero subject to onshore approvalProvide general administrative and data entry support to the broader teamRequirementsProven professional experience managing e-commerce platforms including Shopify, WooCommerce, and WordPressStrong foundational knowledge of digital marketing principles across email marketing, paid ads, and social media platformsDemonstrated ability to compile and present data-driven e-commerce performance reportsComfortable making outbound phone calls to follow up on warm leads and customer ordersExcellent written and verbal English communication skills with high proficiencyNice-to-Have SkillsPrior experience navigating Amazon Vendor Central or Mirakl marketplace ecosystemsFamiliarity with Xero software for basic financial administrative tasksHands-on experience working with email marketing software like Omnisend or GetResponseBasic graphic design experience using CanvaBenefitsPermanent work-from-home set-upDayshift (Australian Eastern Standard Time business hours)Full-time jobHMO (STAFF only)Annual leave13-month payWith Government Mandated Benefits

E-Commerce and Digital Marketing Assistant

Emma

Responsibilities

Skills wanted:

Language(s) required:

About Virtual Staff 365:

mission:

www.virtualstaff365.com.au

Admin access needed