At Kalibri, we are helping to redefine and rebuild the hotel industry. We are looking for passionate, energetic, and hardworking people with an entrepreneurial spirit, who dream big and challenge the status quo. We are working on cutting-edge solutions for the industry: we harness cloud-native data pipelines with advanced AI/ML models to drive asset performance. Kalibri is growing, so if you’re ready to make a difference and utilize your talents across a groundbreaking organization, please keep reading!About the RoleWe’re hiring an Enterprise Account Manager to own and grow Kalibri’s largest and most strategic enterprise customer relationships.This is an individual contributor role focused on renewals, expansion, and long-term account growth. Success in this role requires strong commercial judgment, the ability to navigate complex customer organizations, and comfort driving revenue conversations with senior stakeholders across evolving, data-driven solutions.While Kalibri operates fully remotely, this role includes 25–50% travel for customer meetings, industry events, and periodic in-person team gatherings.ResponsibilitiesOwn and deliver against enterprise renewal and expansion revenue targetsServe as the primary commercial owner for assigned enterprise accountsLead renewal planning, negotiations, and contract executionIdentify and drive expansion, cross-sell, and upsell opportunitiesBuild and maintain strong relationships with executive and senior stakeholdersTranslate customer goals into clear value across Kalibri’s data and analytics solutionsPartner closely with Customer Success, Product, Marketing, and Data teamsMonitor account health, usage, and risk signals to proactively manage retentionMaintain strong Salesforce hygiene, forecasting accuracy, and account plansRepresent Kalibri as a trusted commercial partner in executive forumsWhat Success Looks LikeYou consistently protect and grow enterprise revenue across your account portfolioCustomers view you as a trusted advisor and long-term partnerYou proactively identify risk and opportunity within complex accountsYou bring focus, judgment, and clarity to renewal and expansion decisionsMust-Have Experience & QualificationsProven experience owning enterprise renewals and/or expansion revenue targetsTrack record of growing existing accounts through consultative sellingStrong ability to manage complex, multi-stakeholder customer organizationsComfort selling multi-product or data-driven solutionsExecutive presence and confidence in commercial negotiationsAbility to operate independently and make sound commercial decisionsSalesforce experience (account management, forecasting, deal execution)Nice-to-Have Experience & QualificationsExperience in hospitality, SaaS, or data/analytics businessesBackground in high-growth or evolving product environmentsExperience managing large, multi-entity enterprise accountsBehavioral & Values FitAt Kalibri, success is defined by our core values:Solutions-Oriented: You look for answers and improvements, not just problems.Aligned & Accountable: You take responsibility for deadlines and deliverables and communicate clearly.Keeping It Real: You’re honest, kind, and transparent in how you work with others.The BenefitsFully remote work, with a thriving company cultureRobust medical, dental, and vision plans through Blue Cross Blue Shield, including a $0 cost plan for employees and subsidized coverage for dependents401k plan with employer matchFlexible Paid Time Off$250 new hire allowance for home office setup
2 days ago