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Responsibilities
We are seeking a Senior Manager, Product Management, to lead the strategy and execution of a Residential Portal platform powering connected home systems.This role owns product direction, roadmap, and delivery for the Residential Portal domain and manages a team of product professionals. You will drive adoption and engagement, embed AI and intelligence into the platform, and shape how connected residential systems evolve into scalable digital ecosystems.This is a hands-on product leadership role in a complex IoT environment spanning devices, firmware, cloud platforms, and digital experiences.Key ResponsibilitiesDefine and execute the multi-year product strategy for the Residential PortalManage and mentor a team of Product Managers and/or Product OwnersOwn roadmap prioritization and delivery executionDrive adoption, engagement, and connected asset growthEmbed AI, data, and intelligent insights into the user experienceIdentify opportunities for digital services and monetizationProduct Strategy & RoadmapDefine a clear product vision aligned to connected home and IoT trendsTranslate strategy into actionable roadmaps and measurable outcomesMake principled prioritization decisions across technical and business trade-offsAdoption & EngagementDefine and track KPIs tied to activation, engagement, retention, and feature usageDrive onboarding and usage improvements across connected experiencesUse data and customer insights to continuously refine and optimize the platformIoT & Technical LeadershipOperate confidently in IoT environments involving device connectivity, firmware integration, APIs, and cloud servicesEnsure scalable, secure, and reliable architecture in partnership with engineeringBalance innovation with system stability and performanceAI & Data EnablementLeverage device data to create actionable insights and predictive capabilitiesPartner with data teams to deliver AI-driven features that improve user valueEnsure analytics and instrumentation are embedded into product designTeam LeadershipProvide day-to-day leadership and coaching to Product Managers and/or Product OwnersEstablish clear accountability for roadmap execution and KPI deliveryElevate prioritization, rigor and outcome focus within the teamRequired QualificationsBachelor’s degree8 + years of product management experience in IoT, connected devices, and/or digital platformsPreferred QualificationsPrior experience managing Product Managers or Product OwnersStrong understanding of IoT architecture, device-cloud integration, APIs, and cloud platformsExperience driving adoption and engagement in digital or connected productsExperience embedding AI and data-driven intelligence into product strategyStrong residential domain knowledge (HVAC, connected home, or similar systems preferred)Ability to operate effectively in complex, cross-functional environmentsAdditional informationMust have unrestricted authorization to work in the USA. No visa sponsoring available.Other CompensationThis position is entitled to short-term cash incentives, subject to plan requirements.BenefitsEmployees are eligible for benefits, including:Health Care Benefits: Medical, Dental, Vision; Wellness incentivesRetirement BenefitsTime off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacationDisability: Short-term and long-term disabilityLife Insurance and Accidental Death and DismembermentTax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending AccountTuition AssistanceTo learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.Carrier EEO Statement and Accommodations ProcessCarrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class.Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at . We will make every effort to meet your needs in accordance with applicable laws.Application DeadlineApplications will be accepted for at least 3 days from Job Posting Date: 19 August 2026
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