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3 days ago
Requirements and responsibilities
About UsPropel is on a mission to empower low-income Americans by simplifying access to government benefits with modern technology. We're a passionate team of 100 Propellers - all working to help our users get through the month, every month.The RoleWe launched the Propel Marketplace to connect our ~5M monthly active users to products, services, and exclusive offers from leading brands across grocery and retail, healthcare, telecoms, financial services, and auto. It has grown into a powerful, industry-leading performance tool for our partners and a critical revenue driver for Propel. We have strong product market fit, our users love our app, and our customers love that we have a significant reach and engagement with our users.We’re looking for a GTM Strategy and Operations Lead! We're scaling revenue operations for a profitable marketplace - and we need someone who moves fast, thinks strategically, and is eager to provide proactive support to senior leaders.You'll own the RevOps program end-to-end: embedding AI into our tech stack, surfacing insights that drive decisions, and serving as a trusted partner to the Customer Success and Business Development teams. You stay ahead of industry trends and hold yourself to a high bar.This is a high-visibility role on our Marketplace Strategy & Operations team, reporting to the Director of Strategy & Operations. You’ll work closely with the GM of Marketplace, Head of CS, and Head of BD & Sales.Here's how you'll impact the companyPower GTM planning: Lead comp planning and goal-setting in partnership with Sales, CS, and the GM as we push toward our next growth milestoneDrive analytical rigor: Diagnose performance gaps with hypothesis-driven analysis, build dashboards that surface what actually matters, and make actionable recommendations based on your findingsOwn the GTM tech stack: Serve as our primary Salesforce admin and own the broader suite of tools that Sales and CS rely on - maintaining data integrity, driving adoption, and proactively identifying new tools (including AI-powered ones) that make the team more effectiveEnable the team: Build processes that stick, standardize how we work across BD and CS, and establish AI usage guidelines that ensure consistency across team outputs so the team can move fast without creating fragmentationRequirementsExperience: 3+ years in analytical roles supporting enterprise GTM teams (BizOps, Revenue Operations, Revenue Enablement, etc.). Experience at growth stage company (50-200 employees) strongly preferredAnalytical rigor: You take a hypothesis-driven approach, know how to frame a question well, and deliver findings with clear logic and a point of viewSelf-directed: Comfortable prioritizing in an ambiguous environment and picking up new tools and contexts quicklyAI fluency: You proactively explore ways to use AI tools to improve team workflows and GTM processes. You know when and where to use them to accelerate great judgment, not just to move fasterDocumentation: Your materials are self-explanatory, well-structured, and formatted for the audienceGTM tech stack: Must be comfortable as a primary admin of Salesforce - building, maintaining, and improving the instance. Knowledge and curiosity for other GTM toolsExperience in ads, ad tech, or performance marketing is a plusAt Propel, you'll enjoyMeaningful work and a strong shared sense of missionRemote-friendly work environment with a dog-friendly office in Downtown Brooklyn. The team meets in-person for optional retreats.20 Days of PTO4% 401K match$10k lifetime spend towards Carrot FertilityExcellent Medical, Dental and Vision optionsOther health and mental health focused benefits and perksPropel believes that everyone should be compensated fairly and equitably. We set our salary ranges using compensation data from hundreds of NYC-based startups at our stage. Additionally, pay is not determined based on location. Compensation for this position includes base salary and a performance-based bonus. The expected base salary for the role is $120,000 - $160,000. The bonus is a combination of individual and team revenue performance. The total on-target earnings (OTE) is $132,000 - $176,000. Equity and excellent benefits come with this position as well!Additional Considerations:We are committed to building a diverse and inclusive team, and welcome applicants from all backgrounds and abilities.Interview Accommodations: Propel is committed to providing reasonable accommodations throughout the interview process. If you need accommodations due to a disability or medical condition (such as additional time or accessibility support), please let us know as early as possible so we can support you appropriately.We're currently accepting applications from the states we have an established entity, which includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Virginia, and Washington.Background Check Requirement: For roles with access to confidential employee or customer information, a background check may be conducted following a conditional offer. All background checks are handled in accordance with applicable laws, including the Fair Credit Reporting Act (FCRA).More About PropelPropel is a technology company that’s strengthening the social safety net for people who receive government benefits. Over 5 million Americans trust the free, modern Propel app to manage their government benefits, save money, and get updates when their benefits change. We’ve also partnered with renowned institutions and organizations like Vote.org, GoFundMe, and GiveDirectly.Propel is a for-profit, venture-backed company that holds its social mission at its core. We're proud to be supported by a blend of nonprofits, impact investors, and world-class investors including the Robin Hood Foundation, Andreessen Horowitz, Nyca Partners, Financial Health Network, JPMorganChase, Kevin Durant, Serena Williams, and Nas.Learn more about our impact from the pressFintech Company Propel Announces $10 Million Fund For Food StampLate Show With Stephen ColbertHow to Propel the Fight Against Poverty in AmericaHow Tech is Helping Poor People Get Government AidPropel Routes Money to those Who Need it MostHow one tech startup is giving cash to SNAP recipientsRecipients Affected By Government ShutdownHow hunger relief groups say you can help feed your neighbors during the shutdown and beyondHelping our Users Navigate this CrisisJoin us, and let's build something amazing together!